Customer Success Engineer, Fortanix
$105-180k
Data security platform
Open for applications
Data security platform
201-500 employees
Open for applications
$105-180k
201-500 employees
Company mission
To solve the world's most demanding data challenges for our customers.
Role
Who you are
- The ideal candidate will be comfortable interacting with customers at all levels, working with our engineering teams, and driving technical work-streams
- Hands-on 8+ years of recent Customer Success Engineer or Professional Services experience implementing an enterprise technology platform
- Excellent communication skills, both written and verbal
- Strong technical skills are required. Experience with Linux, Kubernetes, Docker, Python and encryption technologies like HSM, KMIP, PKI, JCE is preferred
- Ability to work in a highly fast paced, rapid growth environment
Desirable
- Fundamental understanding of networking and TCP/IP
- Knowledge of a wide range of technologies:
- Database (MSSQL, Oracle, Snowflake, MySQL, etc)
- Storage
- Virtualization
- Containers
- Network Load Balancers
- Experience with designing resilient architectures
- Ability to produce technical documentation
- Advanced knowledge of Encryption and Key Management
- Intermediate knowledge of scripting languages
What the job involves
- This position requires a mixture of excellent project management, problem-solving, advisory, and strong technical skills
- Success will be measured by customer's product usage and adoption, renewal, and expansion
- Lead business and technical design workshops with customers
- Design, Configure and Implement our platform
- Drive product adoption, usage and account expansion
- Ensure customers are wildly successful and renewing and referenceable
- Be the voice of the customer with engineering, product management and rest of the company
- Support the sales cycle
- Travel might be required
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Insights
25% employee growth in 12 months
Company
Company benefits
- Generous Leave: Fortanix offers generous leave packages including competitive PTO, a global recharge day every quarter, paid volunteer time off and paid parental leave
- Insurance: We offer competitive health, dental, and vision plans as well as short-term and long-term disability and life insurance
- Financial: Our financial benefits include Employee Stock Options for every employee
- Flexible Work Options: Hybrid or remote work options depending on location
- Social: Socialize with your co-workers through company-provided lunches and dinners for in-office employees, quarterly beer bashes, weekly happy hours, and other special events
Funding (last 2 of 3 rounds)
Aug 2022
$90m
SERIES C
Jan 2019
$23m
SERIES B
Total funding: $121m
Our take
Fortanix is a cybersecurity company on a mission to revolutionize cloud security and privacy. Think of it as a digital bodyguard for your most sensitive data, safeguarding everything from keys to applications against both internal and external threats.
Since its launch in 2016, ZFortanix has secured some serious partnerships, with the likes of Intel, Microsoft, and Google. It's also earned the trust of some big brand names, including Adidas, PayPal, the US Department of Defense, and the University of California, San Francisco.
But what really makes Fortanix stand out is its growth. In 2022, when cybersecurity investments were scarce, the company raised a successful Series C round, proving its worth in a tough market. Since then, it's been strengthening its partnerships, expanding its offerings, and making significant strides in the ASEAN/APAC markets.
Kirsty
Company Specialist at Welcome to the Jungle