• Ideally, you’ll be a strong technical generalist, able to think strategically about the business needs of Elliptic’s customers and build effective relationships internally & externally
• Relevant professional experience in the B2B SaaS space or a complex technical market
• Experience working with/demoing complex technical products

Desirable

• Our Solutions Consultant will work closely with our Sales Managers & Account Managers to execute on the account strategy of our Enterprise customers to help us give them the best experience, minimise churn, meet our revenue goals and upsell targets
• You’ll create customised presentations, demos, proof of concepts, trials, respond to bids, and lead onboarding journeys
• You’ll play a pivotal role in helping us articulate our value, find gaps our competitors cannot service, and be the customer’s champion by working with internal cross-functional stakeholders
• You’ll make a big impact by identifying opportunities for Elliptic to solve complex business challenges and drive growth
• Acting as a product and use case expert - applying a deep understanding of the challenges Elliptic’s customers face in identifying, preventing and investigating criminal activity in digital assets to map Elliptic’s solutions to those challenges
• Driving the discovery process, helping to uncover customers’ current pains and needs and partner with Account Execs to shape an offering that meets their needs and exceeds their expectations
• Partnering with Account Executives to drive complex, multi-stakeholder deal cycles across different customer segments to solve diverse mission-critical business problems
• Working with the Research team to translate analytical data and findings to sales friendly talk tracks to be used by marketing and sales
• Working with our Global Policy Group to identify relevant local regulatory requirements for our target prospects
• Analysing and understanding thematic prospect and customer feedback to partner with the product and engineering teams to provide a feedback loop on new product development opportunities
• Creating and sharing best practices for product demos with the wider commercial teams
• Creatively identifying and solving integration challenges
• Designing and executing implementation plans for Enterprise customers based on their individual and specific compliance and technical objectives
• Maintaining an understanding of our API documentation and capabilities to resolve customer queries and to manage prospect conversations