Senior DevOps Engineer, Ivanti

• 5+ years of experience in observability, monitoring, or SRE roles
• Hands-on expertise in monitoring tools like Azure AppInsights, New Relic, Prometheus, and Grafana
• Experience with OpenTelemetry, New Relic ,AppInsights APM for collecting and exporting telemetry data
• Experience with cloud-native monitoring in AWS and Azure
• Proficiency in Kubernetes and container monitoring
• Solid experience in infrastructure automation using Terraform, CloudFormation, or ARM templates
• Hands-on experience with scripting for automation (Python, Go, Bash, or PowerShell)
• Strong understanding of SLIs, SLOs, and incident management frameworks

Desirable

• Ivanti Engineering is a driving force behind transforming market challenges into innovative ideas and successful solutions that resonate with customers and achieve business objectives. By combining market insights, strategic planning, and cross-functional collaboration, the Engineering organization ensures every product release meets evolving user needs and competitive demands.
• This team is instrumental in developing Ivanti's purpose-built platform for CIOs and CISOs powered by Ivanti Neurons - a cloud-scale, hyperautomation layer that enables proactive healing, user-friendly security across the organization and provides an enhanced user experience.
• This department plays a pivotal role in shaping the company's growth trajectory through continuous innovation and customer-centric solutions
• Assist in Observability Implementation: Support the development and maintenance of monitoring, logging, and tracing solutions
• Monitor & Manage Observability Tools: Help deploy and manage observability platforms such as Azure Application Insights (AppInsights), New Relic, Prometheus, and Grafana
• Support Distributed Tracing & Telemetry: Work with OpenTelemetry to collect and export telemetry data for better system insights and debugging
• Optimize Logging & Metrics Collection: Assist in implementing structured logging and improving system performance monitoring
• Assist in Alerting & Incident Response: Help build and refine alerting mechanisms to improve MTTR (Mean Time to Resolution) and reduce false positives
• Ensure Cloud & Infrastructure Visibility: Contribute to scalable monitoring solutions for AWS and Azureenvironments
• Collaborate with DevOps & SRE Teams: Work with teams to integrate observability best practices into CI/CD pipelines
• Documentation & Knowledge Sharing: Contribute to runbooks, dashboards, and best practice guides to support observability initiatives
• Roadmap for Success:
• 3 months: Ramp up on Ivanti products; Understand observability framework and tools; Fix one or two issues in observability; Collaborate with Team Members
• 6 Months: Contribute to Observability framework; Start Dashboarding; Develop observability code for one product; Collaborate with stakeholders
• 12 months: Contribute to FedRAMP Observability

• This job posting will remain active until a qualified candidate is identified

Total funding: $40.6m

Ivanti, a well-established leader in IT and asset management solutions, has evolved significantly since its founding as LAN Systems in 1985. After merging with HEAT Software in 2017 to become Ivanti, the company continued to grow by acquiring smaller firms and expanding its reach and product offering.