Customer Experience, SeedLegals
Law, Finance or STEM Graduate
£30-32k
One-stop platform for legals for startups
Open for applications
One-stop platform for legals for startups
101-200 employees
Open for applications
£30-32k
101-200 employees
Company mission
To help entrepreneurship become accessible to everyone by providing founders with tools to create, build, and scale their ideas.
Role
Who you are
- You are a recent graduate, and looking for something a little different to a traditional career
- You have a genuine passion for entrepreneurship and innovation and are excited by the opportunity to interact with startup founders every day
- Motivated by the opportunity to deliver an awesome experience to SeedLegals users
- Strong analytical capabilities
- Phenomenal communication skills
- Outstanding time management skills, and the ability to multitask
- An interest in learning more about startup finance, reading balance sheets, P&Ls and company accounts is beneficial
What the job involves
- Assisting users via our live chat function (HubSpot) - you'll need to answer questions about anything and everything to do with using SeedLegals from log-in issues to questions about specific legal clauses
- Completing product-specific reviews - when a user goes through any of our products we review everything to make sure it's all legally compliant and has been completed correctly
- Giving one on one product specific support through emails and video calls. Our team of product owners are there to help with all the technical and legal support needed to close your funding round, issue options to employees, finish your R&D application etc
- Collaborating with our amazing team of developers, growth hackers, founders, investors and lawyers to further scale the CX Team, develop the SeedLegals platform, and change the world
Application process
- 1. Apply online via Otta
- 2. 30 min video call with a member of the team
- 3. A short written exercise
- 4. 1 hr long video interview with a manager & team lead
- 5. 30 min chat with the Head of CX
- 6. 30 min chat with the CEO
Salary benchmarks
Our take
Increasing numbers of startups are getting funded in the UK and all require legal help with their financing.
SeedLegals identified a big burning pain: no founder wants to handle a bad fundraising experience because of legals. Previously founders would have to pay a decent chunk of the money they've just worked hard to raise, but the SeedLegals platform has provided a step change in cost.
The focus on a very specific niche (startups) has meant they have built a very tailored product, and word of mouth within startups is strong.
While they primarily focus on helping companies with fundraising, they also offer additional services (e.g. option schemes), and they're in a strong position to expand their offering to other legal needs.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
40% female employees
-11% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"I’m working with so many industry experts with a wealth of knowledge in different areas, and everyone is really happy to share their knowledge with..."
Funding (2 rounds)
May 2019
$4m
SERIES A
Jul 2017
$1m
SEED
Total funding: $5m
Company benefits
- 25 days holiday (excl. bank holidays)
- Volunteer days - Up to 3 days per year
- Private healthcare and life insurance
- Private pension
- Hybrid working
- Learning, development and networking opportunities
- Share options. You’ll be eligible for the SeedLegals performance-based share option scheme
- Great offices with free fruit and coffee, overlooking the gorgeous gardens at Lincoln's Inn Fields
- £250 Working-from-home allowance to set up your home office
- Classpass
- Lunch is on us! Up to once a week (when in the office)
- Cycle to work scheme
- A extra day off for your birthday!
Company values
- We are driven by customer success
- We are committed to a growth mindset
- We invest and trust in each other
- We embrace diversity and cultivate inclusion
Company HQ
Holborn, London, UK
Articles
Leadership
Anthony Rose
(CEO)Serial entrepreneur, founded two businesses before (6tribes and Beamly) and launched BBC iPlayer
Laurent Laffy
(Chairman)Previously Managing Partner of Arts Alliance (VC Fund) and has a Harvard MBA
People progressing
Joined as Startup Funding Associate, being promoted to CX Team Lead after 1 year
Diversity & Inclusion at SeedLegals
Michelle Keelin (Head of HR)
- Here at SeedLegals we recognise diverse teams are more effective and solve problems more creatively. The challenge is to create an environment where individuals feel empowered to be themselves and use their diverse talents, backgrounds and characteristics to create positive outcomes for the business.
- We believe it is critical to create psychologically safe spaces where people can voice ideas and be themselves. To ensure our employee voices and opinions are heard we created our Impact Team, built from volunteers in a variety of roles across the business, to give each person a voice and help structure policies and commitments to diversity and inclusion.
- Adding to this, in September 2023 we launched our new values, one of them being our commitment to embracing DE&I. 'We embrace diversity and cultivate inclusion'. We commit to DE&I by building it into our hiring practices, training programs, policies, and overall culture.
- If you would like to know more on our Values, please feel free to reach out to me and I will be happy to talk further.
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