Senior Manager of Product Marketing and Competitive Intelligence, OpenTable

CA$130-150k

+ Bonus

Senior and Expert level
Vancouver
OpenTable

Online restaurant reservation service

Be an early applicant

OpenTable

Online restaurant reservation service

1001+ employees

B2CHospitalityB2BEnterpriseMarketplaceFoodLead generationSaaS

Be an early applicant

CA$130-150k

+ Bonus

Senior and Expert level
Vancouver

1001+ employees

B2CHospitalityB2BEnterpriseMarketplaceFoodLead generationSaaS

Company mission

To bring together people and the restaurants they love in the moments that matter.

Role

Who you are

  • 5-7+ years of competitive intelligence, market intelligence, product, sales, and/or pre-sales experience
  • Technical proficiency and curiosity. You enjoy getting into the details with software products and understand how they fit within established and constantly evolving markets
  • Attention to detail, including documenting analyses, results and processes to drive scale across the team
  • Able to distill large amounts of information into compelling stories and presentations
  • Strong analytical and critical-thinking skills, with the ability to draw insights from complex data sets
  • Executive presence and ability to deliver compelling presentations to a wide range of audiences including executive management, sales teams, and customers
  • Ability to prioritize multiple concurrent initiatives and quickly switch focus across domain areas

Desirable

  • Experience working in the hospitality or restaurant software spaces, and/or B2B SaaS
  • Experience with Competitive Intelligence and have been certified through accredited providers
  • Field-facing experience working with customers in a sales or customer success capacity
  • Shown understanding of enterprise software or SaaS economics; comfortable reviewing a 10-K or S-1 to extract insights
  • Hands-on experience in performing analysis using Preset or similar BI tools
  • Experience in market research and quantitative analysis, including pricing research

What the job involves

  • Research, monitor, and articulate competitors business and product strategies to a diverse set of audiences
  • Support field teams with global competitive training (in partnership with Sales Enablement), scalable self-serve competitive assets (internal and external facing), as well as high touch support on sales deals and in competitive situations with customers (present to prospects and customers if needed)
  • Support the delivery of regular insights for company-wide briefings and department specific updates (Company all hands, Product Summits, C-staff meetings, Sales Kickoff, Sales & Success Training); deliver actionable and impactful insights and recommendations
  • Work with cross-functional teams (e.g., Product, Marketing, Sales, Finance, and Legal) to ensure competitive insights are incorporated into decision making

Our take

OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.

Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.

OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.

Freddie headshot

Freddie

Company Specialist

Insights

Led by a woman
Top investors

Few candidates hear
back within 2 weeks

4% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Oct 2000

$36m

SERIES C

Jan 2000

$10m

SERIES B

Total funding: $48.2m

Company benefits

  • Work from (almost) anywhere - wherever you do your best work
  • Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
  • Generous parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings

Company HQ

Union Square, San Francisco, CA

Leadership

Debby Soo

(CEO, not founder)

After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.


People progressing

Joined as a Project Coordinator. Promoted to Lead Project Coordinator after 2 years. Then promoted again to Project Coordinator Manager after 2 years. Now is Director of Global Sales & Services.

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