Senior Product Designer, OpenTable

Consumer

CA$110-140k

Eligible for additional compensation and benefits including an annual cash bonus and equity grant

Senior level
Remote in Canada
OpenTable

Online restaurant reservation service

Open for applications

OpenTable

Online restaurant reservation service

1001+ employees

B2CHospitalityB2BEnterpriseMarketplaceFoodLead generationSaaS

Open for applications

CA$110-140k

Eligible for additional compensation and benefits including an annual cash bonus and equity grant

Senior level
Remote in Canada

1001+ employees

B2CHospitalityB2BEnterpriseMarketplaceFoodLead generationSaaS

Company mission

To bring together people and the restaurants they love in the moments that matter.

Role

Who you are

  • Excel at translating complex workflows into elegant and accessible user experiences
  • Comfortably navigate all stages of the design process, from gathering insights with user research, building, and testing prototypes, delivering polished visual design, and working collaboratively with product managers and engineers to bring the UX to life
  • Continuously value introspection to improve yourself, your team, and your products
  • Proactively seek and incorporate direction from senior team members, and are generally eager to learn and curious about the latest design trends and methodologies
  • Have a creative approach and open mind to solving problems, thrive on challenges, and can independently lead a project or product area while being open to feedback and coaching
  • Drive collaboration between partner teams and can operate as a team player
  • Actively contribute to group conversations, facilitate working sessions, and help shape decisions
  • Have developed a large arsenal of tools and know when to use what to move the work forward
  • Have a portfolio that demonstrates your problem-solving skills, exceptional visual design skills, and interaction design skills through a breadth of great product design work across web and mobile platforms

What the job involves

  • The UX team is looking for a Senior Product Designer who will work closely with a global team of product managers, product & brand designers, engineers, and data scientists to craft experiences that will significantly impact diners and restaurants worldwide
  • This design partner will be embedded in our Consumer team and help diners better discover the world through dining while making our product exciting and inspiring for new and returning customers
  • The Senior Product Designer will create, evolve, and develop new experiences while balancing the needs of our diners, restaurants, and the business
  • This individual will collaborate with other designers whilst navigating the full range of a product designer’s work—from research to high-fidelity designs
  • On some days you’ll be sketching ideas and launching experiments as A/B tests, and on others, conducting a customer interview or running a team workshop

Our take

OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.

Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.

OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.

Freddie headshot

Freddie

Company Specialist

Insights

Led by a woman
Top investors

Few candidates hear
back within 2 weeks

4% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Oct 2000

$36m

SERIES C

Jan 2000

$10m

SERIES B

Total funding: $48.2m

Company benefits

  • Work from (almost) anywhere - wherever you do your best work
  • Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
  • Generous parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings

Company HQ

Union Square, San Francisco, CA

Leadership

Debby Soo

(CEO, not founder)

After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.


People progressing

Joined as a Project Coordinator. Promoted to Lead Project Coordinator after 2 years. Then promoted again to Project Coordinator Manager after 2 years. Now is Director of Global Sales & Services.

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