Associate Product Marketing Manager, PagerDuty
CA$87-122k
Digital operations management platform
Open for applications
Digital operations management platform
1001+ employees
Open for applications
CA$87-122k
1001+ employees
Company mission
To revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world.
Role
Who you are
- 2+ years of Product Marketing, Solution Engineering, Sales, or Go-To-Market background working with technical products in close collaboration with the field, customer success, product, partners, and other stakeholders
- 1+ year experience in B2B SAAS
- Demonstrated ability to collaborate, project manage, and execute with cross-functional teams
Desirable
- 1+ year of hands-on product marketing experience building a range of GTM assets, including compelling sales plays and enablement materials, succinct slide pitch-decks, demo videos, and event/webinar content
- Strong written and verbal communication skills for both internal and external audiences
- Solid project management skills with the ability to handle multiple projects simultaneously
- Creative thinking and problem-solving abilities
- Strong attention to detail and organizational skill
- Understanding of complex enterprise sales cycles
What the job involves
- Develop clear and compelling product positioning and messaging that differentiates the PagerDuty Operations Cloud and product area
- Create effective sales training materials and operationalize enablement, making it easy for sales to understand our product offerings, key positioning, and marketing efforts
- Build deep expertise for target personas, markets and customer segments
- Provide competitive intelligence and analysis to inform marketing strategies, product roadmaps, and sales enablement efforts
- Take responsibility for Tier 3 launch development and execution of go-to-market plans and own monthly customer-centric product communications
- Assist in the development of content for routine moments (product updates, industry event support) and larger impact moments (SKO, Summit) and industry event messaging
- Shadow customer and partner briefings, analyst engagements
- Support the creation and execution of demand generation campaigns, including email marketing, content marketing, social media, and webinars
- Collaborate with the content team to develop engaging and informative content (blogs, white papers, et.c) that addresses customer solutions and showcases product value
Our take
PagerDuty helps businesses monitor their tech stacks, manage incidents and alert engineers when things go wrong. Serving more than 10,500 enterprises including customers like GE, Capital One, IBM and Spotify, the company has become a key player in the space.
While it’s best known for its alerting capabilities, PagerDuty has expanded well beyond that over the years, though it’s still a core part of its service. For example, the company released AIOps services that aim to help businesses reduce the amount of noisy and unnecessary alerts. All-in-all, PagerDuty has become an essential product for DevOps teams, which has greatly contributed to its success.
In 2022, the company was recognized in the Regional and Global AWS Partner Awards as playing a key role in driving innovation and building solutions for the space. Off the back of post-IPO funding, it has continued to release new features and update its core products, towards proving cutting-edge services into the future.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
39% female employees
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2018
$90m
SERIES D
Apr 2017
$43.8m
SERIES C
Total funding: $173.6m
Company benefits
- 20 hours per year of paid volunteer time
- Health insurance
- Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
- Generous paid parental leave and return to work policy to help with transition back
- Generous paid time off
- Hands-on career and leadership development programs
- Flexible workplace/WFH
Company values
- Champion the customer - We put users first, make it easy, and build great products.
- Run together - We create belonging, deepen bonds, and team up.
- Ack and own - We see opportunities, make it yours, and do right.
- Take the lead - We disrupt more, improve everywhere, and learn forever.
- Bring your self - We earn trust, are present, and have heart.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Alex Solomon
(GM (Platform))Previously an Engineer at Amazon. Was also CEO at PagerDuty for 10 years
People progressing
Joined as a Business Development Representative. Promoted to Inside Sales Representative after 1 year and is currently an Enterprise Account Executive
Salary benchmarks
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