Director of Credit Risk Strategy, Flexiti
Credit Adjudication
Financing & payment solutions
Open for applications
Financing & payment solutions
201-500 employees
Open for applications
201-500 employees
Company mission
To help make customers’ lives more affordable and boost retailers’ sales by delivering cutting edge payment solutions.
Role
Who you are
- University Degree in a quantitative field, economics, business, engineering or equivalent
- Combined minimum of 12+ years of experience analyzing credit card data, implementing credit risk strategies, and making strategic recommendations to senior management
- Strong understanding of consumer credit card industry and products, credit card business fundamentals, knowledge of P&L reporting and the credit card lifecycle
- Experience with credit card adjudication platforms, parameter settings and rules management
- Experience with strategy development tools
- Strong statistical knowledge with a proven track record of working with other business leaders from across the organization to drive analytically based strategies
- Experience with machine learning and predictive model development and application
- Knowledge of credit card data and Key Performance metrics
- Previous people management experience
- Someone who can work independently and likes to roll up their sleeves and get their hands dirty
- Excellent communicator who will leverage strong oral and written communication skills to effectively present key findings to senior management and other team members
- Possess strong analytical and problem-solving skills
- Strong work ethic, curious and persistent determination in reviewing and reconciling variances
- Highly organized, detail-oriented and can initiate proactively
- Desire to take full ownership of deliverables and be accountable for results
What the job involves
- Flexiti Financial is looking for a Director, Credit Risk Strategy – Credit Adjudication
- Reporting to the VP Credit and Fraud Risk Management, the Director will lead a team that leverages data and analytics to develop and execute credit adjudication strategies for Flexiti’s private-label and general-purpose credit card portfolios
- These strategies will enable profitable growth while maintaining a portfolio loss profile that is consistent with Flexiti’s risk appetite
- This role partners closely with our enterprise partners in product, sales, technology, operations and customer experience to ensure a seamless customer and merchant experience and profitable revenue growth
- Lead a best-in-class credit risk management team that continuously improves credit adjudication and maximizes approval rates, minimizes customer friction and delivers profitable risk adjusted yield
- Demonstrate strong leadership creating an employee culture of empowerment, encouragement, and on-going development
- Provide mentorship to team members to excel in their roles and future opportunities
- Develop and implement profitable Prime and Non-Prime credit adjudication strategies for Flexiti’s private-label and general-purpose credit card portfolios
- Develop and maintain the code and supporting documentation for rules and calculations within the decision-engine
- Provide subject matter expertise on managing credit risk in the portfolio
- Manage key vendor relationships including the credit bureau and decision-engine provider
- Develop, implement and monitor credit risk segmentation, risk-ratings and scores used in adjudication and pricing
- Develop KPIs and implement reporting that provides insights into the credit risk of originations and detects emerging credit-related trends
- Incorporate appropriated industry benchmarks into the portfolio reporting suite
- Monitor, identify and escalate material credit risks and trends, taking ownership of action plans to mitigate losses
- Produce actionable business insights through the analysis of data
- Support Legal and Compliance to deliver AML and reporting regulatory requirements
- Collaborate with a broad range of internal and external stakeholders including those in Risk Management, Software Development, Product Management and Operations
Our take
The "Buy now, pay later" market has gone from a niche concept to one of the hottest trends in payments - with the industry now worth billions. The ease of applying and getting accepted for credit has meant that people generally save time and get what they need now, rather than waiting for the next pay check.
Flexiti is one of Canada's leading financial solutions providers, offering customers 0% interest on purchases instantly. The company's point-of-sale buy now, pay later method has proved incredibly popular, as it is able to benefit retailers and customers alike.
Lately, Flexiti has aimed to strengthen its securitisation structure and broaden its banking relationships as it continue grow. In 2022, it passed the $2 billion milestone for loan originations, showing that it is certainly not slowing down. On top of this, the company has upsized an existing credit facility, giving it access to an impressive over C$1 billion in capital to sustain its rapid growth and help meet increasing demand.
Kirsty
Company Specialist
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Aug 2017
$6.3m
EARLY VC
Nov 2016
$5m
SERIES A
Total funding: $15.3m
Company benefits
- Frequent fun activities (Sushi making, Yoga, Potlucks, etc.)
- Flexible work culture
- On-going learning opportunities with training and mentorship
- Comprehensive drug/medical/dental insurance, we pay your premiums!
- RRSP program with company match
- A new and vibrant office environment and remote working capability
- Extra-long weekends in the summer, paid volunteer day
Company values
- Sky’s the limit - We push boundaries, take responsible risks, learn from our mistakes and question the status quo
- Work in harmony - We come together to achieve greatness and foster an environment of trust while encouraging individual wellness
- Inspire great work - Using common sense and attention to detail, we aim for a flawless execution every time
- Hustle and have fun - We work smart and we play hard
Company HQ
Downtown Toronto, Toronto, ON
Articles
Leadership
Peter Kalen
(Founder & CEO)An extensive history as a Vice President for Citi Cards Canada and President's Choice Financial. Most recently, they were an Executive Vice President for Sears Canada.
Tracey Whittall
(COO)Extensive experience as a Vice President in Operations for CIBC with deep knowledge and experience in fraud programs, risk monitoring and internal audits.
Salary benchmarks
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