Software Engineer, Hightouch

• We’re looking to add a product-minded backend engineer to the team
• The ideal candidate will be comfortable diving deep into backend and distributed systems and think holistically about architecture, scalability, maintainability, and reliability
• We also are looking for someone with strong customer and product thinking and who feels comfortable writing and engaging with product specs

• Building upon Reverse ETL’s ability to use SQL to sync to any SaaS tool, Customer Studio is Hightouch’s second major product that provides a purpose-built no-code suite of features that enables anyone, regardless of their SQL experience, to activate data directly from their warehouse
• The product has grown extremely quickly, now accounting for half of our revenue, and we’re continuing to invest aggressively in this area
• There are still a ton of exciting projects and challenges ahead, which also gives this role the potential to have significant impact!
• Some of the problems we’ll be working on include:
• Data Warehouse Performance: We’re consistently pushing the limits of what data warehouses can handle in terms of speed, performance, and interactivity. We explore optimizations generally (e.g. optimizing queries, storing pre-computed state), as well as investigate warehouse-specific improvements
• Analytics and Experimentation: How can Hightouch help customers build segments and decide what data they want to sync? How can we facilitate experimentation to downstream tools, including tracking the performance of different audiences?
• Real-time Audience Syncing: Our users are always interested in faster syncing and fresher data. As warehouses become more real-time and adopt technologies like CDC, we’re excited to explore real-time audience computation and syncing
• Generative AI: We’re continuously working on making the user experience of acting on data more seamless, and are optimistic generative AI can enhance user workflows

• Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to architect backend and distributed systems, and alignment with Hightouch’s values. Notably, we don’t do any programming interviews as we believe they are low signal to noise and aren’t a good evaluation mechanism
• Intro Call [15-30m]: Introductory call with either a member of our recruiting team or the hiring manager to get to know each other and see if the role could be a good mutual fit
• System Design Screen [60m]: Designing a feature end-to-end, including touching the database, API, web frontend, and data warehouse
• Product Sense Interview [60m]: Coming up with potential product and feature ideas in response to customer requirements. Focuses primarily on product solutioning with some technical analysis in determining the feasibility of ideas
• System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles

• Hub & Remote friendly: Join our global team, either remotely or in one of our four in-person hubs. For those near a hub, enjoy complimentary lunches on Tuesdays and Thursdays
• Flexible PTO: Downtime is just as important as on time and your teammates will support you while you relax and recharge
• Wellness: We offer wellness days each quarter
• Core benefits: For full-time US-based employees, we cover all health benefit premiums, 80% for dependents, and life insurance
• Parental leave: We value and support the family planning process. We provide up to 16 weeks for parents
• Professional development: We support employees for all learning resources needed to grow in their role (classes, books, conferences, etc)
• Connectivity: We offer a $50 per month cell-phone or wifi connectivity stipend to all employees
• Commuter: Commuter benefits of $50 are offered to both employees who come into the offices and to remote workers working outside of their home

Total funding: $172.2m

The use of data integration software involves combining data from different sources to provide users with a unified view. Due to the growing need to combine several heterogeneous data sources, along with the rise of cloud computing, demand for effective data integration tools and services has been increasing.