IT Compliance Lead, Twilio

• 5+ years of governance, audit, compliance, risk, and / or security experience
• Experience in a governance or regulatory compliance environment related across industries and geographies including S-Ox (and others is a plus! PCI, COBIT, SOC, GDPR, etc.)
• Experience developing, championing, and managing internal compliance programs
• Technical knowledge of technology controls in various IT environments (SaaS-heavy) and management of those controls in a GRC solution / tool
• Analytical thinker who is highly organized and pays close attention to detail
• Bachelor of Science degree in Information Systems, Computer Science, Accounting / Audit, or a related technical field required
• Ability to review existing processes, identify potential improvements & work with the appropriate stakeholders to drive efficiencies
• Lead collaboration with a diverse set of internal and external stakeholders - strong interpersonal skills
• Ability to identify areas for improvement in an existing control / process and drive change

Desirable

• Regularly collaborate with subject matter experts (SME), business partners, and management to create & evaluate IT controls, develop remediation and mitigation plans, document policy waivers or exceptions, and track progress towards issue closure
• Drive governance & compliance control requirements with key partners (Corporate IT, Security, Internal Audit, Privacy and R&D teams)
• Monitor external compliance / regulatory environments for changes needed to be applied to our IT systems
• Manage IT risks throughout their lifecycle as part of our enterprise risk management program
• Review and work with SMEs to document internal policies, industry standards, and relevant regulations and understand how they apply within the organization
• Lead IT issue documentation and reporting
• Perform IT process walkthroughs, controls testing, document results, and provide detailed updates to leadership
• Ensure the completion of various control activities by partnering with control owners throughout the organization
• Perform ad hoc audits & special projects in support of overall risk management
• Serve as a point of contact with both internal and external audit teams to ensure requests are routed to the appropriate group and completed in a timely manner
• Develop reports and dashboards to support the Compliance & Governance program

• Generous annual time off in all countries
• Comprehensive health programs
• Programs to help our employees plan for their retirement needs
• Generous maternity, paternity, and adoption leaves, as well as family medical care leave
• Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
• Variety of snacks, drinks, and catered meals in each of our locations
• Work from home opportunities

Total funding: $250.7m

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.