Business Operations Manager, Smartsheet
$110-172.8k
Salary partially dependent on location
Dynamic workspace platform for collaboration
Job no longer available
Dynamic workspace platform for collaboration
1001+ employees
Job no longer available
$110-172.8k
Salary partially dependent on location
1001+ employees
Company mission
to empower anyone to drive meaningful change — for themselves, their businesses, and the world.
Role
Who you are
- 5+ years of experience developing and running a program that includes changes to process, people and technology
- 2 years of experience working with the Smartsheet Platform
- Experience with project management principles and methodologies
- Experience communicating and presenting to a variety of audiences from individual contributor to executive
- Experience with data analysis
- Experience analyzing complex problems, developing recommended solutions, and managing risk
- Ability to influence and/or drive consensus among cross-functional teams
- Motivated by an entrepreneurial mindset and comfortable with ambiguity
What the job involves
- Own and scale Support processes and business programs
- Execute the documentation of Support processes and own iteration as processes evolve
- Collaborate with the Support senior leadership team to drive the development of quarterly roadmap and prioritization planning
- Establish change implementation cadences for process and run the business change requests
- Own business management processes including meeting cadence and content along with leadership communications
- Understand key business metrics and align with Support leadership regarding historical trends and forecasting
- Serve as the liaison for the line of business and other shared service processes and teams
- Understand leadership strategy and manage operation in service to execution
- Track and report on applicable portfolio of projects
Otta's take
Xav Kearney
CTO of Otta
With teams increasingly moving to remote work across many industries, companies have been reaching for tools to keep operations smooth and communications open. Founded in 2005, Smartsheet is a cloud-based work management platform helping a vast range of companies, from small businesses to large enterprises, plan, track, and report on work.
Like other team collaboration software companies Lucid and Atlassian, Smartsheet saw strong growth between 2020-2022, achieving almost 40% year on year revenue increases through 2022. If the company can continue this success, it stands to make real gains in a global team collaboration market expected to be worth about $20 billion by 2028.
Smartsheet has embedded itself across various industries, with deep integrations with applications from the likes of Salesforce, Atlassian, Google, and Microsoft, leading to it being the first work management sector Unicorn to reach $1 billion in recurring annual revenue in 2024. Whilst remaining broad in application, it is also expanding and upgrading its product offerings; this may prove crucial in further distinguishing itself from well-backed startups like Monday.com and Asana as they begin jostling for market space.
Insights
Company
Funding (last 2 of 7 rounds)
May 2017
$56.5m
SERIES F
May 2014
$35m
SERIES E
Total funding: $123.9m
Company benefits
- Lucrative Employee Stock Purchase Program (15% discount)
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Incidental Sick Leave
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location (role specific)
- HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
- Equity - Restricted Stock Units (RSUs) with all offers
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
Company HQ
West Bellevue, Bellevue, WA
Founders
Mark Mader
(President & CEO)Having studied at Dartmouth, Mark spent 2 years as a Greenwich Associates Research Associate before 10 years at Onyx Software. They then founded Smartsheet in 2005 as CEO.
Brent Frei
(Board Member)Brent worked at Motorola and Microsoft for 4 years before founding Onyx Software in 1994 and Smartsheet in 2005. They have been a Board Member since, alongside working as CEO of TerraClear.
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