Data Analyst Intern, Aircall

• Currently studying to obtain a Master degree in a business or engineering school or at the end of your education
• Comfortable manipulating data in SQL, knowledge of Python for data analysis and BI tools such as Looker is appreciated
• Understanding of sales and/or marketing processes and tools (Salesforce, Google Analytics, Marketo,..) is appreciated
• Curious, problem solver, eager to learn
• Good analytical and communication skills
• Fluent in English, French is a plus

• The central data team is an organization-enabler aiming at systematizing data-driven decisions within Aircall. It plays a key role in impacting product development and business growth by delivering data products, tools and actionable insights
• In this position, you will be an intern in the business analytics stream made up of 5 data analysts. You will have to work cross-functionally with the teams that fuel the company revenue such as Sales, Finance, Marketing and Customer Relations and translate their data needs into valuable solutions
• Collaborate transversally with business teams (Sales, Marketing, Partnerships, Operations) to identify pain points and propose data-driven solutions
• Create, monitor and optimize our real-time dashboards
• Provide punctual analyses and insights to business teams using SQL or Python
• Contribute to the effort on company wide governance, awareness and accessibility of business metrics
• Promote a data culture within Aircall by creating source of truth data sets and empowering teams to be more autonomous with their data

• Food Allowance
• Snacks & Drinks
• Medical Insurance
• Flexible remote policy
• Retirement Savings Plan
• Outings & Events
• Fitness Fund
• Commuter Benefits
• Referral Bonus

Total funding: $225.6m

Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.