GTM Strategy & Planning Analyst, ServiceNow
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- This role is ideal for an early to mid-career professional with a background in consulting or business strategy, eager to influence executive decisions and lead cross-functional initiatives
- Must be a U.S. Citizen or Green Card holder to apply
- 3-5 years of relevant experience in GTM planning roles, with a track record of contributing to strategic initiatives. Consulting experience, especially in business strategy or transformation, is preferred
- Strong ability to contribute to long-term plans that drive business growth, with experience in supporting senior leadership on complex business challenges
- Excellent communication skills, with the ability to convey strategic insights in a clear, compelling manner to various stakeholders
- Demonstrated ability to work cross-functionally and support virtual teams, ensuring alignment and effective execution across diverse initiatives
- Self-motivated, highly analytical, and intellectually curious, with a passion for solving challenging business problems
- Experience within XaaS/SaaS companies and familiarity with subscription models (Land, Adopt, Expand, Renew) is a strong plus
What the job involves
- We are seeking a dynamic and strategic GTM Strategy & Planning Analyst to shape key business decisions and drive growth initiatives within our global organization
- In this role, you will collaborate across the org to identify growth opportunities, develop and execute strategic plans, and provide insights that guide our company's direction
- Reporting to the Director of GTM Strategic Planning you will play an integral role in advancing our data-informed, strategically visionary planning processes
- Strategic Planning: Assist in developing and driving strategic initiatives that align with the company’s growth objectives, balancing data-driven insights with strategic vision
- Executive Support: Provide strategic insights and recommendations to support decision-making at the leadership level, contributing to the shaping of our GTM strategy
- Opportunity Identification & Analysis: Collaborate with teams to identify and analyze business opportunities across Customer segments, industries, and products, proposing actionable growth plans
- Stakeholder Engagement: Build and maintain trust-based relationships with key stakeholders, facilitating open communication and ensuring alignment on strategic goals
- Cross-Functional Projects: Work closely with strategy, analytics, and operations teams to ensure that strategic initiatives are executed effectively and that insights are translated into impactful business actions
- Contribute to organizational change initiatives, supporting project management efforts and ensuring that strategic plans are implemented smoothly across the company
- Project Management: Assist in managing multiple projects simultaneously, maintaining clarity and focus in a dynamic environment
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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