Product Manager, EverCommerce

Service Fusion

$115-120k

+ $10,000 in bonus potential in most US locations

Senior level
Remote in Canada, US

More information about location

EverCommerce

Integrated SaaS solutions

Open for applications

EverCommerce

Integrated SaaS solutions

1001+ employees

HealthcareB2BInternal toolsSaaSAPIMedTech

Open for applications

$115-120k

+ $10,000 in bonus potential in most US locations

Senior level
Remote in Canada, US

More information about location

1001+ employees

HealthcareB2BInternal toolsSaaSAPIMedTech

Company mission

To transform commerce for the service economy.

Role

Who you are

  • 5+ years of product management experience with a proven track record of success
  • You’ve worked at a startup or small company (<50 employees)
  • Experience in the Home service or SaaS industry
  • Experience with Agile methodologies as a product owner
  • Excellent verbal and written communication skills
  • Builds trust easily and effortlessly to assume a leadership role
  • Creative thinker and problem solver
  • Strong business acumen
  • You’re self-motivated and a driven contributor who gets things done
  • You’re well organized and detail-oriented
  • You have deep knowledge of and experience applying product management best practices
  • You love working with others
  • You’re not afraid to make decisions
  • Bachelor's Degree preferred

What the job involves

  • The Service Fusion team is seeking a highly experienced and passionate Product Manager to help us elevate our Field Service Management platform to meet market demand and produce customers for life
  • Service Fusion allows such contractors to operate their business from anywhere with enterprise-level features at a small business price
  • Own and maintain up-to-date competitive analysis to inform product strategy and development priorities
  • Work with key stakeholders, prospects, and customers to identify and prioritize product features and functionality
  • Identify unmet customer needs and new opportunities
  • Serve as a product owner for multiple agile engineering teams and interact with them daily
  • Work along engineering and UX to create solutions that exceed customer expectations
  • Clearly and regularly communicate the product requirements, vision, and priorities to engineering and stakeholders
  • Maintain the product roadmap
  • Participate in discussions with current and prospective partners, developers, and customers to represent the future of our integrated solutions
  • Regularly groom the product backlog, ensuring that all user stories are well defined and prioritized
  • Frequently communicate with customers to understand their needs, problems, and opportunities and turn that information into actionable product growth plans
  • Analyze product usage patterns and make recommendations to enhance or discontinue underused portions of the product
  • Create and deliver product training to enable sales and support teams

Our take

Denver-based EverCommerce is a service commerce platform that offers vertically tailored SaaS solutions for more than half a million global service-based SMBs. Its goal is to accelerate digital transformation across various industries within the service economy, which has proved to have done when considering its recent growth in customers.

The company, which specializes in Home Services, Health Services and Fitness & Wellness Services, serves to accelerate growth, streamline operations and increase retention. By automating these processes, EverCommerce enables clients to focus on simply growing their businesses. Despite increased macroeconomic headwinds in recent years, affecting the marketing services solutions, the company still delivers double-digit growth and solid profitability.

In 2021, EverCommerce acquired DrChrono and through this both companies are able to share their commitment to helping SMEs thrive. In fact, EverCommerce has become somewhat of a beast in its trade having acquired almost 30 companies, multiple in each year. This has enabled it to adopt a broad array of features to offer its growing customer base

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

2% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Jan 2020

$20m

GROWTH EQUITY VC

Apr 2017

$12m

SERIES A

Total funding: $36.2m

Company benefits

  • Flexibility to work where/how you want – in-office, remote, or hybrid
  • Robust health and wellness benefits, including an annual wellness stipend
  • Continued investment in your professional development through Udemy
  • 401k with company match
  • Flexible and generous paid time off
  • Employee Stock Purchase Program

Company values

  • We hold each other accountable for treating everyone with respect. Kindness is at the heart of who we are
  • We are united. We win, fail, and grow as a team. We believe teamwork does make the dream work
  • We embrace diversity and inclusion. Inclusivity fuels innovation, enriches experiences, and promotes belonging
  • We are a team of perpetual learners motivated to grow ourselves and the company. We strive to do and be better
  • We welcome new ideas and are energized by transformation that drives innovation, and our collective growth
  • We serve the needs of our customers, focusing on excellence and innovation. When they succeed, we succeed
  • We empower our team to do their work in the environment that is best suited for their role and enables company success

Company HQ

River North Art District, Denver, CO

Leadership

Matthew Feierstein

(President & COO)

Former President at PaySimple. They were also the COO at Pronto.

They have extensive history as a VP of Engineering at various companies. Former CTO at PaySimple.

Co-founded I-Behavior, Conclave Group LLC and PaySimple.

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