Operations Analyst, SEI

• BA/BS in Accounting, Finance, Economics, Mathematics, or equivalent work experience. Intermediate skills in Microsoft Excel
• A fundamental understanding of accounting principles and investment terminology
• The self-motivation, organization and drive to complete multiple client deliverables in a timely manner, without sacrificing excellence or quality
• Strong written and verbal communication skills as you primarily support your clients through email and/or phone calls
• Strong customer service skills, to support daily communication with your clients, and other service providers
• Internship experience preferred
• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun

• SEI is seeking an Operations Analyst for our Family Office Services Portfolio Reconciliation team
• Our primary goal is to ensure client retention through consolidated reporting and reconciliation of transactions against custodial statements of record for accounts containing financial securities. This position may be eligible to be performed in a hybrid fashion
• Complete various types of daily and monthly client account reconciliation services, across custodial and alternative investment accounts, using proprietary software technology, to ensure that data is accurate, and client service expectations are met
• Work closely with the Implementation and Global Access teams to understand the client’s portfolio and fund structure, as well as to ensure all required deliverables are complete
• Troubleshoot complex exceptions, complete new account setup and rebuild, provide data management for alternative assets, and review client reporting, to validate accuracy
• Collect and maintain security pricing details, in various formats from third party vendors, as well as broker quotes
• Manage the documentation of processes and procedures relating to individual client needs
• Communicate with appropriate internal teams or client teams to resolve open issues and questions, reaching out to internal technology support and vendor support, when needed, to resolve any production issues, or system support queries

SEI provides technology and investment solutions for the financial services industry by offering services like investment processing and operations management. The company oversees around $1.5T in assets, helping clients make smart financial decisions.