Senior Product Operations Specialist, Mastercard

$142-220k

Senior level
New York
Mastercard

Global payments technology company

Job no longer available

Mastercard

Global payments technology company

1001+ employees

FintechB2CB2BBankingPaymentsCredit cards

Job no longer available

$142-220k

Senior level
New York

1001+ employees

FintechB2CB2BBankingPaymentsCredit cards

Company mission

To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Role

Who you are

  • Ability to understand Mastercard’s core business along with a solid understand of the data architecture leveraged with the Connect Ecosystem
  • A record of managing the successful delivery of complex programs, preferably on a global scale
  • Demonstrated ability to multi-task and prioritize multiple projects concurrently, while meeting deadlines
  • Curious, problem solver with an interest understanding processes and how to make them more efficient
  • Rock solid communicator and collaborator with strong relationships and team building skills
  • Works successfully and cooperatively in a team atmosphere
  • Uses insights drawn from data analytics to improve processes and measure impact

What the job involves

  • Oversee the Connect onboarding process
  • Build partnerships and strong relationships across Mastercard Technology to facilitate a more collaborative culture and resolve complex issues
  • Identify process enhancements through day-to-day activities
  • Refine and streamline the onboarding process
  • Provide guidance on the Connect onboarding process and serve as point of contact for all onboarding activities
  • Provide consulting as the Connect Subject Matter Expert for provisioning and application/data management
  • Create and own mechanisms to effectively report on onboarding initiatives

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.

As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.

The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.

Insights

Some candidates hear
back within 2 weeks

21% employee growth in 12 months

Company

Company benefits

  • Gym membership
  • Share purchase options
  • Extra holiday purchase optional
  • Work from home opportunities
  • Health insurance

Company values

  • Trust - integrity, respect, openness
  • Agility - urgency and value through innovation
  • Partnership - working as one team for the benefit of all
  • Initiative - taking bold and thoughtful actions

Company HQ

Purchase, Harrison, NY

Founders

Michael Miebach

(CEO, not founder)

Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.


People progressing

Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.

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