• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best
• Above all, your focus is bringing Security expertise to the table in a collaborative, humble, and practical manner
• 5+ years of relevant experience in security operations and/or incident management
• Strong analytical skills and the ability to accurately document procedures and findings during analysis
• Practical experience acting as a lead during security incident response, including triage, and coordinating across teams to drive incidents to closure
• Excellent and concise verbal and written communication skills
• Strong problem-solving skills, adaptable, proactive, and willing to take ownership
• Understanding of analysis and forensics techniques on macOS, Windows, and Linux
• Ability to work flexible hours and be on call for potential security incidents
• Bachelor’s degree in Information Technology, Risk Management or a related field
• Programming experience in Python; scripting is also desirable
• Experience utilizing SIEM tools and building infrastructure to support large-scale threat detection efforts
• This role requires flexible business hours, including being on call

Desirable

• As the Operations Lead, you’ll be responsible for ensuring daily operational tasks are acknowledged and triaged by our incident responders according to our SLAs
• You'll act as the Incident Commander during high-severity incidents, displaying decisive leadership to navigate through security challenges and mitigate risks promptly
• Your daily duties will include quality reviewing of cases and runbooks, as well as delegating cases amongst the team to ensure balanced work distribution and prompt case resolution
• Your ability to develop, track, and present metrics will provide insightful data, aiding in the continuous assessment and improvement of our security operations
• You will also assist in driving quarterly initiatives aimed at enhancing our security posture, with the ultimate goal of aiding the global security operations team to mature year over year
• Above all, your focus is bringing Security expertise to the table in a collaborative, humble, and practical manner
• Quality review response to security events and provide feedback on documented analysisLead daily team meetings to hand off open cases, identify roadblocksAssist in developing metrics for monthly, quarterly, and yearly read outs
• Lead cyber security incidents by developing the incident response strategy, leading the execution through incident closure, and providing incident updates to key stakeholders throughout the incident
• Protect Samsara while partnering across the organization to drive remediation and ensure Samsara infrastructure is sufficiently protected
• Drive key initiatives identified during quarterly and yearly planninng
• Lead post-incident activity such as POMO and Corrective Action assignments
• Partner with Senior Security Operations Engineers to identify key areas of improvements
• Mentor and grow staff on security event analysis and incident response
• Develop and maintain team policies, processes and team documentation
• Deliver security guidance clearly and concisely for cloud and enterprise infrastructure initiatives
• Coordinate the building of services, capabilities, integrations, and implementations of technologies to support security operations and incident response
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices