Account Manager, US Mobile
$60-90k
Salary range applicable to New York based applicants only
5G connectivity provider
Open for applications
5G connectivity provider
201-500 employees
Open for applications
$60-90k
Salary range applicable to New York based applicants only
201-500 employees
Company mission
US Mobile's mission is to revolutionize wireless by building the next-generation connectivity platform.
Role
Who you are
- Highly organized and able to stay on top of a high volume of different requests that are in different states of resolution
- Communicate clearly and concisely, and can explain technical information simply
- A background in phone service or telecommunications, or have demonstrated that you can learn new industries and domains quickly
- Attention to detail and willingness to do some routine tasks until they can be automated
- 2+ years of experience in B2B account management at a startup highly preferred
- Excellent communication and organization skills
- Comfort and familiarity with technology; experience in telecommunications or mobile phones a plus
What the job involves
- As our Account Manager, you will be responsible for US Mobile's business clients. You will manage the relationships and handle any issues or requests they might have
- To meet their requirements you will work closely with our Product, Logistics, Finance and Customer Service teams
- Maintain customer databases by inputting customer profiles and updates; preparing and distributing monthly reports
- Uncover and understand the business needs and challenges of the customers, and address these needs via business analysis and the recommended use of US Mobile services
Otta's take
Sam Franklin
CEO of Otta
4G mobile networks changed the way we interact with the internet, but 5G is being introduced, providing significantly faster internet speeds. However, finding a network that provides 5G is still relatively rare, and those that do are often expensive and lack the features that traditional 4G networks provide.
US Mobile provides 5G mobile data connectivity in the US, claiming to reach speeds of up to 3GB p/s through eSIMs that can be activated remotely. The company offers a range of plans from cheap "talk and text" to unlimited data packages, the latter of which comes with a variety of perks such as free streaming service subscriptions and free international calls.
Whilst the company will face competition from the growing number of 5G network providers, US Mobile stands out by focusing on providing access to all, from unlimited family 3GB p/s packages to individual basic text and call SIMs. The company also guarantees full US coverage, in addition to providing various group pool packages for families and businesses - features which should see it remain a strong option in the market.
Insights
Few candidates hear
back within 2 weeks
20% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2022
$31m
SERIES A
Jul 2021
$11.5m
SERIES A
Total funding: $46.5m
Company benefits
- Benefits & wellness - 401(k), health, dental, and vision insurance from day one
- Take time off - Unlimited PTO and generous leave policies
- Keep on learning - Ongoing mentorship from leaders and learning & development stipend
- Join the office - Technology, free lunch, and relocation stipend
- Worry-free commutes - Commuter benefits and gym discounts
- Work with great people - Growing team of brilliant, motivated, and kind people
Company HQ
Midtown East, New York, NY
Articles
Founders
Ahmed Khattak
(CEO)Founder of GSM Nation LLC from 2010 to 2015.
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