Staff Product Designer, Wise

Trust

$100-120k

Senior and Expert level
London

3-5 days a week in office

Wise

Money without borders

Be an early applicant

Wise

Money without borders

1001+ employees

FintechB2CB2BPersonal financePaymentsForeign exchange

Be an early applicant

$100-120k

Senior and Expert level
London

3-5 days a week in office

1001+ employees

FintechB2CB2BPersonal financePaymentsForeign exchange

Company mission

We’re on a mission. And it’s money without borders. Instant, convenient, transparent and — eventually — free.

Role

Who you are

  • We’re looking for someone with 7+ years of experience in Product Design
  • This role requires humility, curiosity, collaboration, craft, and drive
  • You have 7+ years of experience as a Product Designer, championing customer-first design initiatives, backed up by clear success metrics
  • You’ve got a portfolio of well-crafted, impactful work that solves real problems for real people
  • Your default mode is active curiosity, and when presented with a new problem you seek to understand it from multiple perspectives
  • You break problems down into their most fundamental building blocks, challenging assumptions and developing solutions based on deep empathy and compassion
  • You default to prototyping when exploring and presenting your work
  • You’ve worked with design systems to produce beautiful and functional design at scale

What the job involves

  • We’re looking for a highly experienced Staff Product Designer to join and collaborate with our teams in the Financial Crime Squad
  • As a Staff Product Designer you will lead projects and multiple teams across complex product areas to ensure customer safety and success while adding meaningful friction to deter fraud and scams
  • You will take ownership of large, ambiguous, projects and be accountable for design quality of our products and processes on the team
  • This is a unique opportunity to create impact through an initiative that touches all areas of the Wise product
  • You will start from first principles to solve customer problems with insight and innovation
  • Starting from first principles to design experiences to increase customer safety and deter bad actors
  • Building safeguards that ensure customer awareness and safety
  • Using your full range of product design and service design skills to discover, design, and deliver simple crafted experiences that prevent issues from arising and offer simple resolution paths when they do arise
  • Building influence and collaboration across multiple squads and teams, increasing customer-centricity, creativity, and design quality

Salary benchmarks

Our take

Wise started when the two founders realised they would be better off trading Estonian kroons for British pounds (and vice versa) between themselves rather than going through banks. That was back in 2011, and they've since grown Wise into one of Europe's most successful tech businesses, exchanging billions of currency every month.

Wise rapidly grew by solving a significant problem for customers, who lost too much money to banks when exchanging currency. They've attracted investment from some of the best investors in the world, from Andreesen Horowitz to Index Ventures and even Richard Branson.

The challenge for Wise will be maintaining their edge and brand power in a market that's becoming increasingly crowded with new entrants (like Revolut and Monzo) and incumbents (traditional banks) trying to catch up. To do so, the company is ramping up its digital and marketing strategies, as well as pushing for further development of its existing products.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Many candidates hear
back within 2 weeks

38% employee growth in 12 months

Company

Employee endorsements

Flexible working

"I'm trusted to do my work regardless of whether I'm in the office or working from my spare room. Our mobile wiser scheme gives us the opportunity to..."

Funding (last 2 of 7 rounds)

Nov 2017

$280m

SERIES E

May 2016

$26m

SERIES D

Total funding: $396.4m

Company benefits

  • Medical Insurance
  • Health and Wellbeing Discounts
  • 25 days holiday (excl. bank holidays) + 3 Me Days
  • RSUs (Restricted Stock Units)
  • 6 Week Paid Sabbatical
  • Mobile Wiser - work remote for up to 90 days a year 🛫
  • Parental Leave
  • Pension and Retirement Plans
  • Plus Many More!

Company values

  • This isn’t just a job, we’re a revolution
  • We get it done
  • Customers > team > ego
  • No drama. Good karma.

Company HQ

London, UK

Leadership

Taavet Hinrikus

(Chairman)

Previously Director of Strategy for Skype.

Previously a Consultant at PwC and Manager at Deloitte.


People progressing

Joined as Banking Lead, promoted to Head of Banking after 2 years, then again to Global Head of Banking.

Diversity & Inclusion at Wise

  • Communities and safe spaces (Employee Resource Groups) – led by our Wisers so people can share experiences and information, support each other and connect on shared values
  • Wise Cultural Calendar – a programme to learn and celebrate the wide range of cultures, traditions, backgrounds, and global experiences we have here at Wise. Example programmes include Pride Summer and Black History Month
  • Our teams continue to set and drive their own bespoke objectives, holding themselves accountable and making sure they focus efforts where they can have the most impact
  • We’re excited to partner with InChorus to collect ongoing data on our culture and enable teams to track their progress
  • DEI development and training — We’re building our capability and getting everyone on the same page about DEI. Our new training programme will help new joiners and all Wisers know what DEI looks like day-to-day and how they can play their part
  • Global policy review — We’re working with an external advisor to provide detailed feedback on best practices in policies by end January
  • Disability inclusion – We’re building resources and support for Wisers and candidates with disabilities. Our goals is to offer practical information and support to ensure that Wise remains an inclusive environment for those impacted by a disability

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