Deal Desk Manager, GitLab
Global Process Owner
$84-180k
+ Equity Compensation & Employee Stock Purchase Plan. Salary applicable in California/Colorado/Hawaii/New Jersey/New York/Washington/DC.
One DevOps platform
Be an early applicant
One DevOps platform
1001+ employees
Be an early applicant
$84-180k
+ Equity Compensation & Employee Stock Purchase Plan. Salary applicable in California/Colorado/Hawaii/New Jersey/New York/Washington/DC.
1001+ employees
Company mission
To make it so that everyone can contribute. When everyone can contribute, users become contributors and we greatly increase the rate of innovation.
Role
Who you are
- We're looking for an experienced, dedicated and empathetic Deal Desk GPO to join our Deal Desk Leadership team
- Subject matter expert in Deal Desk processes and Quote to Cash operations
- Strong technical background in CPQ, Salesforce, & Zuora
- Experience in Marketplace operations (AWS & GCP)
- Demonstrated progressive experience with a public company
- Ability to create enablement material as well as train and develop individuals
- Ability to manage multi-stage projects of high complexity
- Ability to work effectively as part of a team and cross functionally to support a variety of complex projects
- Adaptable to a fast paced environment with the potential for changing priorities; has an ability to focus and drive the prioritization of high return initiatives
- Proficient in use of GitLab
What the job involves
- GitLab's Deal Desk Global Process Owner (GPO) will have the opportunity to partner closely with cross-functional stakeholders across the Quote-to-Cash, Billing, Revenue, Systems, and Audit teams to optimize and maintain our processes around Quoting, Deal Structure, and booking transactions while ensuring compliance as a public company
- The Deal Desk GPO will own the improvement of systems and processes, serving as a key player in the design of technical solutions for scale and efficiency
- This person will be a critical member of the Deal Desk leadership team, and will serve as the primary liaison between the Deal Desk function & other cross-functional teams, acting as the voice of Deal Desk to drive impactful optimization that improves the team's efficiency and results
- As part of the larger Revenue Operations team, the Deal Desk team supports our constantly changing and complex business as we launch new products, implement new routes to market, and expand into new countries
- The Deal Desk GPO will execute these initiatives, with a focus on design, UAT, rollout and enablement to support the fast paced needs of the business
- Identify & prioritize process gaps or areas for improvement within current Deal Desk processes
- Conceptualize requirements and assess technical feasibility within systems (Zuora, SFDC, etc.)
- In partnership with Quote to Cash, actively participate in design, UAT, and go-live for bug fixes and new process roll outs impacting the Deal Desk organization
- Develop and maintain a highly repeatable enablement program for new hires within the Deal Desk organization specific to each role
- Manage Deal Desk team enablement for any new system or process flow roll outs; including new SKU roll out, promotional offerings, etc
- Partner with the Enablement team to create and present material to the field organization around Deal Desk engagement and best practices
- Actively participate in bookings close reconciliations, actively identifying ways to improve and automate processes in an effort to be able to perform the monthly close more quickly with high levels of accuracy
- Collaborate with cross-functional teams to drive alignment around existing processes and policies, and define any new processes and/or policies as needed which will impact Deal Desk
- Support external and internal audit requirements relating to the Deal Desk organization
Our take
GitLab is an open-source collaboration platform for developers. It enables teams to build code quickly from anywhere without compromising on security or quality. GitLab already has an estimated 30M+ users from all over the world.
According to a 2021 GitLab report, 60% of developers can release code 2x faster with DevOps platforms that bring teams together and accelerate processes. It stands out by catering to programmers of all experiences. Gitlab's version control system helps streamline the process of creating, maintaining, and deploying code, whoever you are.
GitLab was in the right place to capitalize on the recent trend toward rapid digital transformation and remote working. This trend is expected to continue to grow, and with it, GitLab's popularity. With its successful 2021 IPO and the patronage of major brands such as Nasdaq and Jaguar Land Rover, GitLab is expected to solidify its position as the go-to platform for development teams.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
15% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2019
$268m
SERIES E
Dec 2018
$20m
SERIES D
Total funding: $434m
Company benefits
- We offer benefits to manage your health, wealth, and well-being regardless of location
- Flexibility in schedule to be there for life’s important moments
- Equity compensation & Employee Stock Purchase Plan offered
- Generous Paid Time Off
Company values
- Collaboration - We prioritize things that help us work together effectively, such as assuming positive intent, saying “thanks” and “sorry,” and giving timely feedback.
- Results - We operate with a sense of urgency and bias for action, and we do what we promise — to each other, customers, users, and investors.
- Efficiency - From choosing boring solutions to documenting everything and being managers of one, we strive to make fast progress on the right things.
- Diversity, Inclusion, & Belonging - We work to ensure GitLab is a place where people from every background and circumstance feel like they belong and can thrive.
- Iteration - We aim to do the smallest viable and valuable thing, and get it out quickly for feedback.
- Transparency - Everything we do is public by default, from our company handbook to the issue trackers for our product.
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Sid Sijbrandij
(CEO)Studied Physics at the University of Twente. Interned at P&G and IBM. Was Lead Architect at the Netherlands' Ministry of Justice from 2009 to 2012. Founded app store Comcoaster in 2008, and then co-founded GitLab in 2012.
Diversity, Equity & Inclusion at GitLab
- Diversity, Inclusion, & Belonging is woven into our values and everything we do
- GitLab is home to many dedicated Team Member Resource Groups
- GitLab is a global, multi-cultural organization with team members all over the world
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