Staff Solutions Engineer, Marqeta

$101.6-169.4k

+ Equity

GraphQL
Postman
JSON
Senior and Expert level
Remote in US
Marqeta

Modern payment and card issuing solutions

Job no longer available

Marqeta

Modern payment and card issuing solutions

1001+ employees

FintechB2BPaymentsCredit cardsFinancial Services

Job no longer available

$101.6-169.4k

+ Equity

GraphQL
Postman
JSON
Senior and Expert level
Remote in US

1001+ employees

FintechB2BPaymentsCredit cardsFinancial Services

Company mission

To be the global standard for modern card issuing, empowering builders to bring the most innovative products to the world.

Role

Who you are

  • Engage with Customer Opportunities: You're someone who must love working with customers, most frequently, our customers' developers, product managers, engineers and even business heads. Our BD team will rely on you to ensure the key technical influencers at our customers (and potential customers) deeply understand our technology, what makes it different and better than that of our competitors, and how to quickly get integrated and live
  • Ideally 7+ years experience in a relevant Technology, Product or Sales Engineering role, ideally in the Payments/Fintech industry
  • Knowledge of RESTful APIs and relevant tools and technologies (e.g. JSON, Postman, GraphQL, XML, etc.)
  • Ability to ramp quickly with new technologies, adapt to changing circumstances, and apply creative solutions to unprecedented challenges
  • Strong customer-facing skills with the ability to lead presentations and technical consulting sessions via video conference
  • Ability to prioritize, manage, and deliver on multiple projects simultaneously
  • Team-oriented, positive, resilient and collaborative

Desirable

  • Bachelor’s Degree in Computer Science or related area
  • Demonstrated strong understanding of fintech (e.g. acquiring, networks, point-of-sale) and payments expertise, especially card issuing and processing
  • Experience writing solution summaries (e.g. Technical Statements of Work, Solutions Briefs, etc.) and developing swimlanes or flow diagrams (Lucidchart)
  • Experience as a software developer and/or product manager

What the job involves

  • Partner with our Business Development and Customer Success teams to help close new revenue opportunities with prospective and existing customers
  • Lead the technical solutioning and consulting phases of sales opportunities, serving as the primary point of contact for our customers’ technical teams
  • Have a deep understanding of Marqeta’s technical architecture and product solutions and the ability to present these solutions in a consultative manner aimed at setting up our clients for a sustainable business partnership
  • Lead internal knowledge sharing sessions, process improvements and other team initiatives with the intention of improving our organization’s capabilities
  • Lead Technical Overview and Solution Discovery: Early in the Sales process you’ll present Marqeta’s technical capabilities to our customers’ product and engineering stakeholders as part of the broader vision of a Marqeta solution
  • Designing Solutions: As a deal matures you’ll partner with Solutions Architects, Product Managers and other key internal teams to refine the Marqeta solution best suited to meet the customer’s goals
  • Technical Consulting for Long-term Success: When we close the deal, you’ll be the client’s trusted technical advisor and their bridge to our implementation team. Solutions Engineering is foundational to our clients’ technical success by ensuring they are prepared, properly resourced, and supported with expert technical consulting at the critical early phases of their engagement with us
  • Represent the ‘voice of the customer’: Solutions Engineering is primarily a customer-facing role, but we also play a pivotal role in the development and rollout of new products and services as we are often the first point of contact for our customers’ technical inquiries. You’ll participate in new product release trainings, assist with beta testing and provide a key link in the feedback loop between clients and our internal product teams
  • This role is about generating and closing new opportunities, while playing a key role supporting the Business Development Team
  • Know the Tech: Quickly get up to speed on Marqeta's technical capabilities, the unique features and customer benefits our platform offers and how to speak with confidence, knowledge and credibility about what we bring to our customers. This is likely to include working with our Product and Technology teams, and serving as a liaison and "voice of our customers" when engaging with them
  • Support the Sales Process: From your first day, you will be expected to work on real customer opportunities through a sales process, from initial engagement to pricing discussions to final contract negotiations. At any given time, you may be supporting as many as 20 - 30 opportunities in various stages of that process
  • Trendspotting: As you engage with customers and our team, we think you'll have the best vantage point from which to spot key trends, emerging customer needs, and gaps in the market where Marqeta can have an advantage

Application process

  • Application submission
  • Recruiter phone call
  • Hiring manager video call
  • Virtual “Onsite” consisting of 4-5, 45 min calls
  • Offer!

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

Marqeta process payments at speed, offering businesses a more straightforward way to take customer payments with its physical and virtual card solutions. The company has a string of major companies utilizing its flexible and scalable platform, including Uber, Doordash, and Square.

In addition to its impressive list of customers, the company has attracted investment from big names, including credit card powerhouse Visa. Marqeta was listed on the Nasdaq in June 2021 and has grown swiftly to achieve a multi-billion dollar valuation in an industry that's rapidly being turned on its head.

Marqeta has successfully capitalized on the increase in digital payments that has sharply risen in popularity in recent years. Despite stock dips in April 2023, the company is still acquiring digital card management companies and is well set to lead a large slice of this multi-trillion-dollar industry as it further expands and innovates its platform.

Insights

Top investors

Some candidates hear
back within 2 weeks

39% female employees

3% employee growth in 12 months

Company

Funding (last 2 of 8 rounds)

May 2020

$150m

LATE VC

May 2019

$250m

SERIES E

Total funding: $541.3m

Company benefits

  • Flexible time off – take what you need
  • Retirement savings program with company contribution
  • Employee insurance premiums paid 100% + coverage for dependents and pets
  • Family forming benefits including fertility support and up to 20 weeks Parental Leave
  • Free therapy sessions, financial coaching, and a Wellness stipend
  • Monthly stipend to support our hybrid work model
  • Equity in a publicly-traded company
  • Bi-annual “Hack Week” to support and reward innovation

Company values

  • Quality First
  • Connect the Customer
  • Lead Innovation
  • Everyone Belongs
  • Marqeta Cares
  • Build One Marqeta

Company HQ

Northgate - Waverly, Oakland, CA

Founders

Having studied at Arizona State University, they worked in Management for Benettar Marble & Granite, NetManage, and Gartner Group. They founded PropertyBridge and spent 2 years at MoneyGram before founding Marqeta in January 2010.

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