Business Operations Executive / Administrator, Octopus Energy Group

Salary not provided
Junior and Mid level
London

2+ days a week in office

Octopus Energy Group

Entech company

Job no longer available

Octopus Energy Group

Entech company

1001+ employees

B2CRetailB2BEnterpriseEnergySustainabilityCustomer serviceElectric VehiclesSaaSSocial Impact

Job no longer available

Salary not provided
Junior and Mid level
London

2+ days a week in office

1001+ employees

B2CRetailB2BEnterpriseEnergySustainabilityCustomer serviceElectric VehiclesSaaSSocial Impact

Company mission

Octopus Energy's mission is to speed the transition to a sustainable, low carbon future through renewable energy and technology whilst putting customers at the heart of everything they do.

Role

Who you are

  • To be highly organised with a high work rate, able to thrive in a busy environment juggling multiple competing priorities
  • Capable of organising and coordinating multiple requests and high volumes of documentation
  • Experience with digital e-signing platforms such as DocuSign
  • Have a high level of attention to detail and confidence to challenge potential errors
  • Flexibility. This is essential, in terms of the need to switch activities to meet team members’ needs
  • Ability to work autonomously and as a team player
  • Must be curious and seek to learn and improve whilst instilling automated and digital solutions wherever appropriate
  • To be familiar with the investment management industry and/ or have worked in a similar professional environment
  • A high level of proficiency in Word, Excel, PowerPoint and SharePoint
  • A proactive, approachable, and friendly manner
  • A genuine interest in renewables, the environment, net zero, and sustainability would be ideal

What the job involves

  • Responsible for shared management of the general email inbox, completing tasks such as management of document sign off and approval, and handling incoming enquiries in a professional and helpful manner
  • Work closely with other members of the Business Operations team to ensure adequate administrative support is provided across the Strategic Partnerships team, Investment team, and Asset Management team
  • Support the Senior Leadership team and OEGEN Strategic Partnerships team with day-to-day management including: organisation of meetings and booking meeting rooms, making travel arrangements and detailed travel itineraries, acting as the point of contact between the leadership team and internal or external colleagues
  • Support our Strategic Partnerships team with governance and reporting coordination. This will include governance activities with investee businesses (such as board and committee meetings), facilitating communication and information exchange, and assisting in the preparation and review of briefing documents, reports, and presentations for various stakeholders
  • Management of materials and documents utilising SharePoint to ensure proper version control and organisation. Coordinate the creation and updating of standardized document templates for reports, briefings, and other materials
  • General office activity support including: management of incoming post, meeting guests and arranging building passes, and liaising with office managers to ensure the team has everything they need for their working environment on a day-to-day basis
  • Contribute ideas for ensuring that the business remains one that everyone wants to work for and no-one wants to leave

Salary benchmarks

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Insights

B Corporation

46% female employees

44% employee growth in 12 months

Company

Company benefits

  • Your development is important - we support and help with development including internal and external courses, learning, study support etc, all bespoke to you
  • Flexi working environment
  • Equity Options Scheme - you own your own part of the business, share options in the whole Octopus Energy Group so we all work together towards success
  • Unlimited paid time off policy
  • Work from home opportunities
  • Equity Option Scheme - Everyone owns part of what we’re building with shares
  • Tech - We want to get the best out of our people and get that everyone is slightly different. Have a certain tech requirement? We’ll do our best to get it
  • Money Coach - You may want to think about financial planning. The company has an arrangement with Octopus Money Coach. They offer the opportunity to talk with a professional coach
  • Wellbeing - Need some calm in your life? We have 'Octopus Headspace Licences' available. Twice a week we have 45 Minute live yoga class open to all Octopus staff!
  • Parents - get access to tax free childcare and maternity and paternity pay. We’re always looking for new ways to support parents, during lockdown we created OctoKids TV to help keep your kids occupied and entertained (https://octopus.energy/blog/octopuskids/)
  • Office culture - Our offices are stocked with fruit, breakfast, great coffee, and soft drinks (and ice lollies if you're lucky)! Weekly on a Friday we all get together (this happens virtually too) for company updates and drinks - we call it Family Dinner. We won best company to work for in 2019 and our CEO, Greg has recorded a podcast about our culture and how we empower our people. Check out what our people say at Glassdoor!
  • Car Salary Sacrifice - Browse the wide selection of electric vehicles and get a sample quote under our workplace salary sacrifice scheme. If approved, the monthly leasing costs are taken directly from your gross salary each month meaning you're saving on paying some tax

Funding (last 2 of 6 rounds)

Dec 2023

$800m

GROWTH EQUITY VC

Jul 2022

$225m

GROWTH EQUITY VC

Total funding: $2.6bn

Our take

According to Octopus, the energy industry in the UK is ruled by a handful of complacent companies peddling fossil fuels, pricing trickery, and poor customer service. Aiming to disrupt the status quo with sustainable energy, Octopus entered the market in 2016 and they now supply energy to millions of homes in a number of countries. Octopus has made a name for itself in energy circles largely because of its “Kraken” technology platform, which it claims is able to reroute energy from renewable sources around a network far more efficiently than competitors.

Octopus Energy further differentiates itself through its aspiration to make everything as easy as possible for consumers, from the simplicity of their bills and the fact that customers are not locked into a contract so they can leave at any time to offering customer service over email and social media at times that suit customers. They aim to make the eco‐friendly choice the easy choice, so all of their tariffs use 100% green electricity, while not being more expensive than their competitors' non-green tariffs.

They are continually creating innovative new products. For example, Octopus Tracker where prices changes daily to guarantee you get the market rate; Agile where the price changes every half hour to enable you to benefit from cheap electricity when the sun shines, the wind blows, and the networks are under-utilised. One of the current challenges they face is that their products are more complex than their competitors, given they use 1000x more data than traditional energy companies. They're exploring ways to explain to customers exactly how their products work.

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Kirsty

Company Specialist at Welcome to the Jungle