• 3+ years of experience in Risk Management, Assurance, Compliance, or Audit roles
• Excellent communication skills and ability to coordinate with multiple stakeholders
• Project management experience or experience working on complex projects
• Proven track record of creative problem-solving and a desire to create and build new processes
• Comfort with challenging the status quo, even in confrontational situations
• Strong time management, multitasking skills, and attention to detail
• Proficient in MS Office Suite, including Word, PowerPoint, Excel, Outlook, and SharePoint
• Ability to provide concise and effective answers to questions, offering expertise on procedures to associates and management across diverse sites. Preferred Qualifications
• Experience in generating risk intelligence reports and analysis
• Demonstrated ability to make sound decisions, take ownership, and deliver results in a management capacity
• Proven ability to challenge norms, improve performance, and enhance efficiency
• Ability to analyze data and existing processes to identify risks and opportunities
• Strong interpersonal skills, including the ability to build relationships and positively influence decision-making
• Proven ability to meet deadlines while managing multiple complex work streams
• Bachelor's degree or equivalent
• Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent
• Experience handling confidential information

Desirable

• The Account Compliance team at Amazon are dedicated to making the organization the safest and most trusted place to buy and sell
• Our primary goal is to protect our customers' interests while balancing risk management with exceptional customer experience
• This is achieved through our global first line of defense (1LoD) risk program
• We are now seeking an experienced Operational Risk Manager to join our Global 1LoD risk program
• The role involves supporting the implementation of operational risk objectives and contributing to the development and execution of risk strategies, with a primary focus on the governance and management of the Risk & Control Self-Assessment (RCSA) framework
• Conduct Ongoing RCSAs: Lead and support regular Risk & Control Self-Assessments to identify, assess, and review the adequacy and effectiveness of risk management and control systems
• Develop Operational Risk Strategies: Assist in formulating procedures that define operational risk strategy and program goals
• Stakeholder Engagement: Collaborate with stakeholders to drive risk mitigation through comprehensive risk assessment and treatment plans
• Project Management: Play a key role in managing projects related to the implementation of risk management systems
• Reporting: Produce detailed reports on risk management across multiple functions within Account Compliance, working closely with cross-functional teams to gather input, and providing updates to senior leadership at varying cadences (Weekly, Monthly, Quarterly)
• Risk Consistency: Collaborate with various functions to ensure consistent understanding and awareness of operational risks across the organization
• Presentation of Findings: Present risk assessment findings and recovery strategies to key stakeholders across 1st and 2nd Line
• Risk Treatment Management: Partner with relevant teams to coordinate risk treatment plans identified through the risk assessment process and assist in responding to significant disruptions, influencing globale prioritization roadmaps
• Facilitate Workshops: Organize RCSA workshops to help identify unknown operational risks
• Training and Awareness: Identify opportunities for training and enhancing awareness of operational risk methodologies