Business Operations Lead, Rula

Demand

Salary not provided
Senior level
Remote from US
Rula

Matching people with therapists

Job no longer available

Rula

Matching people with therapists

201-500 employees

B2CMarketplaceMental healthWellbeing

Job no longer available

Salary not provided
Senior level
Remote from US

201-500 employees

B2CMarketplaceMental healthWellbeing

Company mission

To make mental healthcare work for everyone.

Role

Who you are

  • 6+ years of demonstrated high performance in management consulting and/or Business Operations and Strategy roles at high-growth startups, preferably working with D2C Marketing and/or Growth teams
  • 2+ years of experience leading and managing teams, either as part of projects (consulting) or direct reports (industry)
  • Low ego, highly collaborative, proactive, and solution-oriented leaders
  • Highly strategic and able to structure ambiguous information, prioritize, and succinctly communicate a formed plan
  • Very proficient in SQL (required), Google Sheets or Excel (required), and data visualization tools like Looker (nice to have)
  • Able to draw business insights and operational takeaways from analyses and models
  • Strong verbal and written communication skills
  • Able to learn, adapt and thrive quickly in a dynamic environment

What the job involves

  • Lead the Patient Demand BizOps and Analytics pod, working directly with our Co-Founder, VP of Marketing, and Partnerships/Payer teams
  • Define cross-functional Objectives and Key Results (OKRs) and Key Initiatives for the team as part of the quarterly planning process
  • Manage the execution structure (dashboards, working group check-ins, recurring written Executive updates) through which we monitor progress against the OKRs
  • Lead cross-functional projects, including complex initiatives that fall within the OKR initiatives or unforeseen initiatives outside of the plan
  • Get your hands dirty with data and modeling, including ad hoc SQL analyses, forecasting models (e.g., marketplace supply & demand balance) and simple Dashboards (e.g., week-over-week performance against plan in GSheets )
  • Structure work for more junior BizOps team members and data analysts, including project scoping/definition, project management, and analyses (SQL, GSheets)

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Insights

73% employee growth in 12 months

Company

Company benefits

  • The ability to work remotely from any location in the US
  • Pay and benefits that aren’t geo-locked
  • Two company-wide shut-down weeks a year for self-care
  • Access to 401(k) personal retirement plan
  • Paid parental leave to support you and your family
  • Medical, dental, and vision employer insurance plans
  • Employee Assistance Programs (EAP) through our insurance
  • The equipment you need for your home office

Funding (last 2 of 3 rounds)

Jan 2022

$88m

SERIES B

Apr 2021

$17.5m

SERIES A

Total funding: $110.9m

Our take

More than half of adults in the US will be diagnosed with a mental illness during their lifetime, and yet inaccessibility of treatment remains a huge problem. That’s what Rula aims to solve, with its platform that matches users to therapists that are covered by their insurance.

The company, formerly known as Path, is partnered with a number of major health insurers, including UnitedHealthcare and Anthem, making it an accessible service for millions of Americans. It allows users to browse therapists almost instantly, with just a short questionnaire to fill in before their matches are shown.

Though the market for tech services offering mental health provision is an overstuffed one, containing giants like BetterHelp as well as newer competitors, Rula's partnerships with insurers do mark it out against the crowd. The business has been steadily growing, and significantly bolstered its executive team in 2023. Its recent rebrand was designed to emphasize its vision to improve not only access to mental health care, but also clinical outcomes.

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Freddie

Company Specialist at Welcome to the Jungle