• We are looking for someone who loves data analytics, enjoys helping others, and is excited to work for a startup to help drive our Success Engineering team’s mission to help our customers be successful by guiding them on how to get data from all the various places it lives, transform it into useful shapes, or to convert their questions into actual queries that can be executed
• Enjoy helping people and solving their problems
• Have a strong technical background (minimum of 3 -5 years writing production code or administering systems)
• Have experience with using data visualization or data analytics tools (bonus if you have experience using Metabase)
• Running Metabase on a variety of operating systems for multiple years
• Strong background in networking and how web applications function
• Managing servers (either physical, or Docker, or AWS/GCP/etc)
• Managing databases and strong SQL skills

Desirable

• You will help our customers design Metabase and everything around it to work best for their unique situations and troubleshooting issues as they occur
• A typical day will involve a mix of: helping our users (one to one), writing up your solutions to help our entire user community (one to many) and helping us maintain our reference applications
• Any given week, you might talk to our users to hear what they’re trying to accomplish, construct SQL queries to analyze data in Metabase, drop into a programming language to debug an embedding issue, or collaborate with our writing team