Head of Growth, Gusto

• 9+ years of experience in data science, analytics, or related fields, with at least 4+ years leading a growing analytics team
• Deep expertise in Growth domains – strong understanding of user acquisition, funnel analytics, activation, retention, and expansion in a product-led or SaaS environment
• Technical expertise – strong SQL skills, comfort with experimentation frameworks, and ability to mentor analysts and data scientists on best practices
• Strong strategic and business acumen – able to connect data insights to business goals and partner effectively with cross-functional leaders
• Ability to communicate data effectively – experience presenting to executive stakeholders, translating complex findings into clear, compelling recommendations
• Experience working with cross-functional teams – particularly with Product, Marketing, and Engineering to drive data-driven decisions
• Experience with ML-driven growth strategies (e.g., personalized recommendations, churn prediction, customer segmentation)
• Familiarity with multi-product SaaS ecosystems and lifecycle marketing analytics

• Gusto is looking for an experienced data leader to manage our Growth Data Analytics team—the team that powers the insights behind how we acquire, activate, and expand our customer base
• This role is central to how we apply our product-led-growth strategy to scale our business and will require a product analytics leader who can both drive strategic impact and be hands-on in data analysis and decision-making
• This individual should be knowledgeable about Growth domains (acquisition and expansion) to guide our data scientists and analysts in asking the right questions, prioritizing opportunities, and balancing short-term and long-term growth strategies
• Expect to be both a strategic partner and an execution-focused leader—someone who can guide senior Gusto leaders through data strategy, coach product analysts on impactful work, and collaborate cross-functionally with stakeholders across Product, Engineering, Design, Marketing, Sales, Finance, and more
• Lead the Growth Data Analytics team – hire, develop, and coach a team of 5+ data analysts and data scientists driving insights across acquisition, conversion, onboarding, and expansion
• Partner with key stakeholders – work closely with Product, Engineering, Marketing, Sales, Revenue Operations and Finance to develop data-driven growth strategies
• Develop and scale measurement frameworks – define KPIs and ensure our growth initiatives are tracked, measured, and optimized effectively
• Support experimentation and decision-making – e.g. drive A/B testing strategies, user segmentation, and funnel analysis to optimize our customer journey
• Balance strategic impact with hands-on work – be comfortable diving deep into data, reviewing analysis details, coaching team members, and providing clear, actionable recommendations
• Influence senior leadership – communicate insights and recommendations to executives, helping to shape growth strategy and investment decisions
• Be ready to roll up their sleeves, dive into the data, and support impactful analyses alongside their team to help unblock critical Growth strategic initiatives
• Act as a connective tissue across the data org – identify opportunities where deeper technical solutions (e.g., from Data Platform, Analytics Engineering, Data Science, or ML Engineering) could accelerate growth, and proactively bring the right partners into the conversation

• Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
• Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
• Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
• If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
• Celebrate 5 or 10 years at Gusto and take a month off to recharge
• Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries

Total funding: $706.1m

For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.