Senior Technical Program Manager, Included Health
Digital healthcare provider
Open for applications
Digital healthcare provider
1001+ employees
Open for applications
1001+ employees
Company mission
To raise the standard of healthcare for everyone, everywhere.
Role
Who you are
- You have a lifelong passion for learning new things and understanding a level beyond “just the documentation”
- As a result, you deliver and you deliver on-time
- 5+ years of experience as Technical Program Manager
- Experience leading cross-functional teams to deliver complex projects iteratively with multiple dependencies and constraints, in a highly dynamic and agile environment
- Proven ability to operate effectively manage across multiple teams in situations of extreme ambiguity, with only high level direction
- Experience building roadmaps, release plans, project plans with a thorough understanding of dependency management
- Ability to communicate highly technical problems and solutions at all levels from engineer to executives
- Ability to influence, negotiate and inspire others in a matrixed environment
- Experience is building dashboards and using data to make informed decisions
- Excellent organization, planning skills, and attention to detail
- Experience delivering projects in large-scale, distributed production systems and 24x7 production operations
- Can apply an entrepreneurial approach and passion to problem solving to building products
What the job involves
- You are expected to build strong relationships not only within EPDD but outside the organization as well. You build trust with individuals and are routinely perceived as informed, extremely well organized, and brimming with ideas
- More and more people over time seek your recommendations, input, and insights
- You will be embedded within a larger team more persistently within the organization to stay aware of the team’s product roadmaps, resources, and processes
- You will go beyond the checklist in a project plan and become thought partners with leaders to proactively solve problems before they become risks
- As the technical program team grows, you will help keep other team members updated on critical information and take on larger, more complex initiatives including outside the organization
- Provide program management leadership to initiatives that impact all of engineering
- Partner with engineering and product management to deliver, execute, track, and measure improvements to gain operational and cost efficiencies
- Be the point of contact for project communication regarding status, schedule, and scope updates, and progress towards target outcomes (i.e. key results)
- Identify areas of optimizations and make recommendations to engineering teams to increase engineering efficiency
Our take
As the name suggests, Included Health is on a mission to raise the standard of healthcare for everyone, offering inclusive, integrated virtual care and navigation.
It differentiates itself from competitors with its emphasis on improving health outcomes and challenges faced by communities including LGBTQ+ and BIPOC. The negative healthcare experiences faced by these marginalised groups means they often avoid care at a rate that is around 3x greater than the border US population, putting their health at risk.
With healthcare still fragmented and focused on one-size-fits-all solutions, Included Health is disrupting the market by using technology to match patients quickly with the best care, no matter where they live. It currently counts retail behemoths Walmart and Home Depot as customers.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2020
$175m
GROWTH EQUITY VC
May 2018
$66m
SERIES D
Total funding: $347m
Company benefits
- Comprehensive medical, dental and vision plans
- All employee spouses and children can access Included Health services at no cost
- For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees
Company values
- We put the member first - Members are the center of our universe. We take the member’s call, hanging up on the boss if we need to. We work together to achieve health outcomes and member moments worth celebrating. We advocate for a healthcare system that works for everyone
- We're here for outcomes - We know that effort is not a substitute for impact. We reward problem solving, removing obstacles and getting it done with integrity. We take accountability for our outcomes, good or bad
- We seek diverse perspective - Diverse voices make a meeting. We walk away from the echo chamber. We create space for different points of view and bring data to inform our thinking. We speak with candor, debate with respect, listen to feedback and follow through with action
- We value change - We know change is our opportunity and adaptation is our super power. We move towards gray spaces, understanding that we may not get it right the first time. We manage ambiguity and are always ready to take on new challenges. We are lifelong learners
- We lead the way - We ask ourselves every day, “is there a better way?” We work together to spark innovation, break down barriers and make wise bets. We encourage unconventional thinking that inspires and works to solve complex problems
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Owen Tripp
(CEO & co-founder)Previously served as a Senior Consultant at Accenture before joining eBay as the Manager and Founder of User Behaviour Intelligence in 2004. Co-founded Reputation.com in 2006, and served as its COO from 2008 to 2012. Was an Advisor at Pathbrite and Life360.
Lawrence "Rusty" Hofmann
(Co-Founder)Studied Medicine at Ohio State, Johns Hopkins and Stanford. Was Assistant Professor at Johns Hopkins from 2000 to 2005, and is now Professor of Interventional Radiology at Stanford. Co-founded Grand Rounds, rebranded to Included Health, in 2012. Is Medical Director at Stanford Health Care.
Diversity & Inclusion at Included Health
- We’re committed to creating teams that reflect the diversity of our members and ensuring a welcoming and inclusive workplace for people of all backgrounds, beliefs and identities. We’re proud to support our employee resource groups for Women, People of Color, Parents, members of the LGBTQ+ community, and more
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