New Account Manager, Amazon
Amazon, UK 3P Softlines
The largest online retailer and technology provider
Job no longer available
The largest online retailer and technology provider
1001+ employees
Job no longer available
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- Do you want to be part of one of the fastest growing and most exciting areas of Amazon, supporting Fashion brands to launch on Amazon? Are you looking to join a community of business development professionals that support the growth of small and medium sized businesses?
- Does helping others meet their full potential excite you?
- This multifaceted role requires a unique blend of business development, account management, and customer advocacy skills
- Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent
Desirable
- Knowledge of procurement and source to pay methods at small and medium businesses
- Experience influencing at all levels within an organization, particularly at the executive level
- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent
What the job involves
- Amazon Fashion is looking for a New Account Manager to join its Third-Party Marketplace support team in the UK
- Your role will be centered on driving new business acquisition through a multi-faceted approach. You will be responsible for generating a pipeline of promising new seller leads through prospecting, outreach, and other lead generation strategies
- You will play a critical role in supporting the successful launch of new sellers, guiding them through the onboarding process and ensuring they are able to efficiently make their diverse product offerings available to millions of Amazon customers
- You will also serve as an Account Manager, building strong relationships with your assigned seller accounts, providing guidance and troubleshooting assistance as needed, while also helping them grow their presence and sales on the marketplace by identifying opportunities to optimize their operations
- Importantly, you will also capture valuable feedback from sellers and funnel that into identifying ways Amazon can enhance its products, services and tools to better support all third-party sellers
- Identify, prospect and recruit high-potential sellers to Amazon, via phone or email
- Effectively prioritize and lead a pipeline of sellers to consistently meet/exceed quarterly targets
- Be a business partner for new sellers providing them with data-driven insights and advice to optimize their success on Amazon
- Work closely with new sellers, educating them about Amazon’s high standards of Delivery and Customer Experience
- Enable sellers to learn and master Amazon's tools and systems so they may become self-sufficient in handling their catalog, inventory and sales performance
- Learn and understand the specificities of the Fashion category to spot popular brands, trends, seasonal items to best tailor your pitch
- Track and report business development results, analyze data, interpret reports and information for your portfolio of sellers
- Prioritize your time optimally to achieve your targets in a results oriented environment
Salary benchmarks
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Founders
Jeff Bezos
(Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO (not founder))Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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