Director of UX Design, Mastercard
More information about location
Office located in Purchase, NY
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
More information about location
Office located in Purchase, NY
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- 10+ years of relevant design experience
- A portfolio of mobile and app design work demonstrating experience creating great user-centered design solutions, creative strategy and/or design system for consumer facing products across platforms
- Proven experience with iterative design and development process
- A strong sense of user empathy
- Problem solver who can be effective in situations with limited information, building a solution from first principles and communicating it to stakeholders
- Humble, driven, and motivated to ship the best product
- Strong understanding of website accessibility requirements
- Experience designing for globally available platforms
- Self-directed, well organized, and extremely detail oriented
- Strong communication skills, both verbal and written
- Strong relationship building and collaborative skills
- Strong project management skills with the ability to handle numerous tasks with tight deadlines
- Team player with willingness and ability to learn and take on challenging opportunities and to work as a member of diverse and geographically distributed team
- BA or equivalent education
What the job involves
- The Priceless Platform team operates with a start-up mentality within the broader Consumer Marketing team and Mastercard
- The goal of this team is to build out the Priceless Platform technology to be the hub for all consumer-facing content across Mastercard for B2C (www.priceless.com), and a revenue-driving product solution for B2B2C (for Mastercard B2B customers who can leverage the Priceless Platform technology and content via API or co-branded microsite to engage their customers)
- The Priceless Platform team is looking for a Director of UX Design
- In this role, you will help with design enhancements on the B2C facing site, designs for our customers and partners, and support the team with help designing materials used to communicate internally and externally
- You will help define a cohesive visual strategy across various UI elements, user journeys, elevate the quality and efficiency of the entire org by enhancing design systems, and lead new exciting product design efforts that expand new types of user journeys, and significantly improve our product experiences
- The ideal candidate is passionate about the consumer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset
- They will have a strong understanding of design principles, excellent visual design skills, and a passion for creating engaging and user-friendly designs
- Create visually appealing, user friendly, and modern design for the Priceless Platform
- Contribute to product roadmap to ensure design is enhanced on an ongoing basis with a north star in mind
- Partner cross-functionally to understand both stakeholder and customer needs and create a design that supports both
- Design with a global mindset, allowing for customization at the region and local level
- Execute at every stage of the design lifecycle from concept to delivery – from wireframes, mockups to prototypes to present design ideas and concepts
- Assist colleagues with design guidance for various projects
- Implement best practices to optimize website or mobile performance and usability
- Stay up-to-date with the latest trends, technologies, and best practices in web design and user experience
- Provide design support for internal communications to help others understand the Priceless Platform strategy and vision
- Build consensus across diverse teams through user-centric solutions and effective communications
Otta's take
Xav Kearney
CTO of Otta
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Founders
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 121 more jobs at Mastercard