Vice President of Sales Development, ServiceTitan
$219-274k
+ Commissions + Equity
All-in-one operating platform for trades
Open for applications
All-in-one operating platform for trades
1001+ employees
Open for applications
$219-274k
+ Commissions + Equity
1001+ employees
Company mission
To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.
Role
Who you are
- 12+ years relevant experience, and at least 8+ YOE in GTM Operations leading sales managers/sales development teams for a technical product or SaaS company
- Proven experience leading revenue program initiatives (e.g. Sales Development etc.)
- Proven ability to execute in a dynamic business environment: prioritization of deliverable and tasks, sound business judgment, influencing stakeholders, taking ownership leading data-driven analyses, and influencing results
- Demonstrated ability to drive a strong and efficient operating rhythm and governance
- Leadership: ability to motivate and manage a team of Sales Dev Senior Managers and first-line Managers to exceed team performance and provide professional development
- Experience in a rapidly growing organization
- Previous experience leading and developing top talent
- Cross-functional collaboration: receive buy-in and trust with Sales Leadership, work with Leadership business wide on process improvement, statements of work, and process optimization
- Short-term / Long-term Strategy: implement strategy to exceed monthly goals with ability to plan ahead to exceed annual goals through headcount and team performance
- Performance management: provide specific, actionable feedback for SDR Sr. Manager and Manager direct reports as well as identify and reinforce key traits that drive positive results in order for SDRs to exceed team and individual quotas
- Budgeting / Comp: partnering with Finance, Rev Ops and Sales Leadership in tracking against budget as well as solutioning team needs
- Teamwork: partner with other managers ensuring alignment across department, cultivate team dynamic within own team, and foster teamwork across leadership
- Precise Forecasting: demonstrated ability to forecast performance across all sales channels with 90% accuracy
- Public Speaking: run SDR Manager and SDR team trainings, bootcamps and segment meetings
- Scripting: iterate and improve messaging across channel with a metric driven approach
- Compliance Management: ensure compliance across all channels for SFDC, SLAs and talk-tracks
- Project Management: development of bootcamps, framework for professional development and upleveling skills for SDR promotions
- Experience growing and scaling a successful sales development team in a fast growth environment
- Experience with Salesforce.com and lead qualification and prospecting-related applications
- Enthusiastic leader with the ability to inspire others
- Deep understanding of generating pipeline through outbound activity
- Consistent track record of quota overachievement in teams that reported to you
- Must be a self-starter who enjoys working in a fast-paced, collaborative, and innovative high-growth environment
What the job involves
- As VP of the Sales Development Organization you will play a critical role in driving high quality pipeline for both inbound and outbound channels
- You will own the development of people, processes and technology needed to ensure that Sales Development Representatives spend most of their time having meaningful conversations with high quality prospects
- This position offers an outstanding and exciting opportunity to craft the future of how ServiceTitan will generate sales pipeline
- Have complete ownership over shaping and driving Sales Development strategy and processes within your organization to impact short and long-term goals
- Deeply understand organizational drivers and proactively highlight areas for improvement across multiple channels (inbound, outbound, events, etc.) and create solutions to address pain points
- Serve as a mentor for your Senior Managers and front-line managers and be a steward of the ServiceTitan organization
- Measure and hold accountable Sales Development Senior Managers and Manager performance
- Proactively identify and institute creative methods for improving conversion rates and reducing Sales Cycle
- Report to Sales, Marketing and General Manager leadership on operational and financial KPIs
- You will work closely with our SVP, Worldwide Sales, Head of Marketing, and leaders across the GTM function to define, provide insights, and support execution of our pipeline creation motion
- Develop and implement programs to help motivate, incentivize, and drive higher performance throughout your team
- Collaborate with People Ops and Enablement to drive retention, maintain headcount, and onboard successful new Team Members
- Collaborate cross-functionally with other department leaders to raise organization efficiency and effectiveness
- Meet and exceed your team's monthly sales goals
Otta's take
Xav Kearney
CTO of Otta
ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.
The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.
2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.
That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.
Insights
Few candidates hear
back within 2 weeks
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs and annual learning budget
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company values
- Be unapologetically you
- Bring your best
- Make bold moves
- Keep it human
- Work your way
Company HQ
Downtown, Glendale, CA
Founders
Ara Mahdessian
(CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, working to present as President.
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