Risk & Fraud Manager, Adyen
3 days a week in office
Payments platform built to grow businesses
Open for applications
Payments platform built to grow businesses
1001+ employees
Open for applications
3 days a week in office
1001+ employees
Company mission
Adyen's mission is to make payments choices easy for merchants.
Role
Who you are
- Minimum of 5 years experience working in data, fintech or consulting firm
- You are able to work in an independent way and have a high level of self-motivation, always looking for ways to improve and make our processes more efficient
- You are able to face multiple requests, prioritize, and solve them on your own
- You have excellent communication skills and manage to build trust with internal and external stakeholders
- You have excellent analytical skills and you are at ease with databases (experience with Looker or other BI tools)
- You are willing to travel to our offices locally in Paris and in other countries across the globe
- This role is hybrid with a minimum requirement for 3 days in the office
- Native/Very fluent in French and business English are mandatory
- Knowledge of payments/frauds/chargebacks is a plus
- Experience in handling system migration and machine learning tools is a plus
What the job involves
- Adyen is looking for a highly motivated and hands-on Risk & Fraud manager for our Paris office that will work as part of a Global team
- You will handle all requirements of the Card Schemes as stated in the Rules and Regulations of the applicable Card Schemes, with regard to Risk and Chargeback Programs
- You will be Adyen’s subject matter expert providing best practices to our merchant base on their risk estate
- This is a customer-facing role and the main focus will be protecting and educating our merchants as well as internal stakeholders regarding fraud and chargebacks
- This role will report into the Head of Risk & Fraud EMEA who is based in the London office
- Monitor fraud and chargeback levels for the EMEA portfolio and provide proactive notifications towider Risk Team, merchants, and partners
- Communicate guidance related to risk and chargebacks to merchants and internal teams
- Understand card scheme rules/regulations and internal procedures that affect risk, fraud and dispute processing
- Communicate and collaborate with the French issuers when necessary
- Support merchants leveraging our Adyen Risk solution Revenue Protect to optimize authorization rates while maintaining low fraud levels
- Generate reports and insights regarding chargebacks and fraud
- Analyze payment data to discover anomalies and trends for fraud and chargeback prevention
- Work with the Amsterdam product and development teams in order to generate platform enhancements that can assist in fraud prevention and mitigation
- Support our migration toward a new version of our risk solutionTrain our teams and merchants to improve their understanding of shopper risk and create autonomy and stickiness
- Work with the global Risk Managers on collaborated projects
Application process
- We aim to get back to you regarding your application within 5 business days
- Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
Our take
Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7bn, it raised over €1bn and its share price popped on the first day, resulting in a valuation of €14bn. Its valuation has continued to climb by the billions.
Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.
Adyen has been one of the companies riding the wave by helping to reduce the friction between a company choosing to take payments online, and actually being able to do it. That can take multiple steps and agreements across numerous countries — Adyen’s pitch is that it essentially handles all of it in the backend as a service for its users. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.
Steph
Company Specialist
Insights
Many candidates hear
back within 2 weeks
36% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2015
$55.1m
GROWTH EQUITY VC
Dec 2014
$250m
SERIES B
Total funding: $322.8m
Company benefits
- Global exchange program
- Weekly happy hour
- Delicious healthy lunches
- Phantom share package
- Yearly trip to Amsterdam
- Paid holidays
- Work from home opportunities
Company values
- We build to benefit all customers (not just one)
- We make good choices to build an ethical business and drive sustainable growth for our customers
- We launch fast and iterate
- Winning is more important than ego; we work as a team - across cultures and time zones
- We don’t hide behind email, instead we pick up the phone
- We talk straight without being rude
- We include different people to sharpen our ideas
- We create our own path and won’t be slowed down by “stewards”
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Articles
Leadership
Pieter Van Der Does
(CEO)Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.
Salary benchmarks
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