Senior Backend Engineer, Customer.io
Profiles
$160-184k
Equivalent salary in local currency and subject to market rate adjustment
Automated marketing messaging platform
Job no longer available
Automated marketing messaging platform
201-500 employees
Job no longer available
$160-184k
Equivalent salary in local currency and subject to market rate adjustment
201-500 employees
Company mission
Customer.io's mission is to empower marketers to create thoughtful messages.
Role
Who you are
- A track record of delivering performant and scalable distributed applications on cloud infrastructure in Golang
- A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way
- Experience working with customers and applying a deep understanding of their needs to produce timely solutions to their real-world problems
- A solid understanding of scalability problems and experience building out performant distributed applications on cloud infrastructure
- Comfort working in UNIX environments and applying modern collaborative development practices
- Experience in working with RDB systems, preferably MySQL
- Ability to deliver high-quality solutions quickly and without mentorship
- Experience working within a distributed company is preferred
- Preferably 7+ years of relevant experience
- Able to work core hours of 8AM-11AM EST to interact with the team
- About Customer.io
What the job involves
- Be a model and mentor for writing well-architected, well-tested, and easy-to-understand services in Go that help our customers easily send timely & relevant messages at scale
- Apply your unique perspective to help us define and build the next generation of features and infrastructure needed to help our customers and company flourish
- Work with our tech support teams to diagnose operational issues and help our customers achieve their goals with our product
- Take an active role in a friendly, supportive team that encourages you and the company to grow as individuals, professionals, and teams
- Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices
Application process
- Apply at the link below and tell us why you're interested in the position! ****We plan to respond to all applicants with a status update about your application
- Here's what you can expect from our hiring process:
- 30 minute video call with a Recruiter
- 60 minute Technical Interview with two members of our engineering team
- Take Home Assignment
- 60 minute Assignment Review Call with two members of our engineering team
- 60-minute Interview with Hiring Manager
Otta's take
Theo Margolius
COO of Otta
Many businesses fail to achieve their marketing goals because they send impersonal messages to potential customers that do not incentivise them to take the desired action. Customer.io is a marketing automation tool that is setting out to change this by allowing companies to send hyper-targeted messages to specific audiences, driving retention and conversion.
It differentiates itself from competitors such as Klaviyo and Braze by using real-time behavioural data and advanced segmentation which allows marketers to target people based on personal attributes and web history.
Moreover, it provides users with the option to target specific audiences on multiple channels alongside emails, such as Facebook and Google. It already counts over 3,800 companies among its clients, including Reddit, Segment and Mapbox.
In January 2022, the company launched a mobile software development kit for iOS and Android, as well as announcing new integrations with data warehouse providers, including Amazon Redshift, Microsoft SQL Server, Snowflake, and Google Bigquery. Going on to raise considerable investment that year, Customer.io now plans to speed up product innovation and grow its team, as it seeks further success and growth into the future.
Insights
Company
Funding (last 2 of 5 rounds)
Aug 2021
$5m
SEED
Mar 2017
$3.4m
SEED
Total funding: $9.9m
Company benefits
- We pay 100% medical, dental, vision, and supplemental insurance premiums for you AND your family
- Up to $200 USD per month to be used for your healthy living needs, including gym membership, acupuncture, massage, or bike repairs
- Unlimited PTO - We recommend at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
- 12 weeks paid parental leave for birth, adoption, or foster care
- For birth, adoption, or foster care
- 401k retirement matching - Up to 5% dollar-for-dollar match to retirement contributions
- Up to $2,000 USD to help you get your home office set up so you can do your best work and $1,000 USD each year to keep improving your setup
- Remote-first company - a distributed team allows for greater collaboration, agility, and creativity
- Global footprint - Spanning over 36 countries, everyone can bring their unique skills and perspectives
- Up to $200 USD per month for your internet and cell phone plans
- Up to $300 USD per month co-working space reimbursement
- Up to $2,000 USD reimbursement per year to use on learning & development - conferences, books, classes, or workshops, anything that will help you develop your skills
- 1 month double-paid sabbatical after four years
- Company travel - Opportunities to meet in-person with your peers
Company values
- Empathy - We feel connected to our work and team when we can serve our customers in the best way possible
- Transparency - Embrace open communication to foster collaboration, innovation and grounded decision making
- Responsibility - Create an environment of accountability and autonomy to excel together
- Awkwardness - Celebrate our uniqueness and support our teams in an inclusive way
Company HQ
Nob Hill, Portland, OR
Founders
Colin Nederkoorn
(CEO)Extensive experience in product management. Most recently was Product Manager at LendingTree for 1 year and then Head of Product at ChallengePost for 2 years.
John Allison
(Board Member)Worked various roles in software engineering since 2014. Previous Software Engineer at Gilt Groupe for 1 year and then became Head of Engineering at ChallengePost.com for 2 years.
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