Senior Product Marketing Manager, Monzo
£85-100k
+ Stock Options
Digital-only bank platform and marketplace
Posted today
Digital-only bank platform and marketplace
1001+ employees
Posted today
£85-100k
+ Stock Options
1001+ employees
Company mission
To build a new kind of bank that makes money work for everyone.
Role
Who you are
- You’re experienced in product marketing for B2C products, working with a complex ecosystem of products
- A strong understanding of campaign metrics, and channel mix from CRM to Paid marketing, that shape typical GTM tactics
- A track record of working closely with product leadership and helping to shape go-to-market strategy from the early stages of product building
- An eye for great positioning, and the ability to clearly and constructively critique a creative approach
- You’re happy with a combination of getting your hands dirty and taking ownership of your area
- Excited to work at a fast-paced, award-winning, quickly growing company
What the job involves
- Caregiver Leave - 12 month fixed term contract
- We’re looking for a Senior Product Marketing Manager to join our team and help us build one of the best, most innovative banks in the world.
- This entails defining our product propositions and go-to-market strategies for our core products and services, primarily including user growth, product security and financial crime
- You’ll act as the voice of both the market to help us meet our users needs and achieve our business objective through targeted, measurable, and exciting campaigns across a range of channels
- You’ll be a key partner to Marketing and Product as we listen to our customer needs, understand the competitive landscape and build things that help people manage their financial lives
- GTM Strategy: Develop top launches for Monzo customers and align to business objectives to reach new customers. Lead the development and execution of innovative go-to-market plans for new features and offerings that drive adoption of Monzo as a bank
- Champion for the customer: Partner with Product & Design on product discovery work for product solutions. Champion our audiences, both existing and potential - owning our view of the total addressable market for your products with a deep understanding of their needs
- Positioning & Messaging Mastery: Deeply understand our market and customers to compose powerful, differentiated positioning. Craft (and coach others to craft) impactful messaging frameworks that resonate with our target audiences
- Player/Coach Work. Act as both a hands-on contributor, driving several marketing initiatives solo, as well as a leader capable of coaching, guiding and mentoring other strong product marketers
- Market Insights: Develop a point of view on market trends, customer behaviours, and competitive changes that impact our Products. Drive in-depth market research alongside our User Research team
- Growth/Lifecycle Campaigns: Work in partnership with Product and CRM to drive user growth and engagement. Develop a deep understanding of customer journeys that lead to targeted campaigns and greater customer loyalty
- Cross-functional Partnership: Be comfortable and work well with a broad range of people at every level of the business from senior leadership to individual contributors
Application process
- Recruiter Call (30 min)
- Initial Call (30 min)
- Role Specific & Case Study Discussion (45 minutes)
- 2x final interviews via Google Meet (x2 45 minutes)
- Our average process takes around 2-3 weeks but we will always work around your availability.
Salary benchmarks
Our take
Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.
Monzo remains one of the popular online banks, with more than 6 million customer active users. The company faces competition as more traditional banks, such as Goldman Sachs and JP Morgan, have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.
With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).
After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.
Kirsty
Company Specialist
Insights
Many candidates hear
back within 2 weeks
42% female employees
19% employee growth in 12 months
Company
Funding (last 2 of 18 rounds)
May 2024
$190m
LATE VC
Mar 2024
$451.6m
LATE VC
Total funding: $1.9bn
Company benefits
- Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
- Flexible working hours
- Work From Home Opportunities + we'll pay for any equipment you need to do your job
- 24 days holiday a year, plus bank holidays
- Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
- Employee Assistance Programme
- Learning budget of £1,000 a year
- Aviva Pension Scheme + 4% Employer Contribution
- Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
- 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
- 3 months of secondary caregiver leave at 100% pay
- Unum Life Insurance
- Access to fertility and family-forming health benefits via Fertifa
- Abellio Season Travel Tickets + Cycle-to-Work Scheme
Company values
- Be hard on problems, not people 🙌 We create supportive communities to help people thrive.
- Make a difference 🚀 We solve real problems, working on things that have the biggest impact for our customers and each other.
- Help everyone belong 🤗 We’re building a bank for everyone. We embrace differences and make sure everyone feels welcome.
- Think customer first; grow Monzo safely 🥕 We always do what's best for customers. It's the right thing to do and the safest way to grow.
- Default to transparency 🎤 We’re open with each other and customers unless we have good reason not to be.
- Think big, start small, own it 🌲 We’re ambitious and shoot for the moon, working iteratively to get the best results.
Company HQ
City of London, London, UK
Articles
Leadership
Jonas Templestein
(CTO)Founder of HipDial. Former Software Engineer at Starling Bank.
People progressing
Joined in the Customer Operations team. Moved to be a Financial Crime Analyst after 5 months. Then moved again to be a Business Analyst after 2.5 years. Currently working as a Senior Product Manager.
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