Staff Product Designer, Relay

Salary not provided
Figma
Senior and Expert level
Toronto

2+ days a week in office

Relay

Online business banking and money management

Job no longer available

Relay

Online business banking and money management

101-200 employees

FintechB2BBankingPaymentsSaaSAutomation

Job no longer available

Salary not provided
Figma
Senior and Expert level
Toronto

2+ days a week in office

101-200 employees

FintechB2BBankingPaymentsSaaSAutomation

Company mission

To increase the success rate of small businesses.

Role

Who you are

  • You have 8+ years experience working in Product Design
  • You demonstrate mastery of visual design (layout, typography, and visual hierarchy) and UX (information architecture, multi-step flows, cross platform considerations). You'll advocate for these principles to colleagues by providing strong design direction and rationale for cohesive designs and a holistic user experience
  • You direct product vision in collaboration with cross-functional teams to ensure seamless integration across products. You set user-centric goals for your team and align design work with company objectives
  • You skillfully use various design tools (sketching, diagramming, interface design, motion design, prototyping, and/or production code) to solve user flows and showcase interactions. We use Figma as our primary tool
  • You adapt the right tool for each project phase and educate colleagues in best practices while exploring new techniques and tools to advance our team's capabilities
  • You define user needs by conducting generative and evaluative research, collaborating with product and data teams to run studies/experiments, analyze findings, validate product features, socialize learnings, and foster a culture of learning across the organization
  • You value transparency by sharing work early, involving the right stakeholders at the appropriate times, and being receptive to design critiques and feedback
  • You are a clear writer and can draft in-app product copy in collaboration with our Product Marketing team
  • You can design supporting assets like icons, motion graphics & illustrations
  • It would be nice to have someone who is proficient in front end development

What the job involves

  • At Relay, our Product team is responsible for shaping our small business banking platform
  • We’re looking for a Staff Product Designer to help design the future of SMB banking – and the future of the Design function at Relay
  • You’ll be joining a design team of three so you’ll have a massive impact and work closely with our product team to shape upcoming features
  • Participate in the end-to-end cycle of new projects, encompassing various scales. This includes: discovery research, prototyping, usability testing, monitoring results, and iterating appropriately
  • Implement high-quality design solutions from initial concept to final output, focusing on creating intuitive and aesthetically pleasing interfaces
  • Drive the definition of our design and product team's culture, rituals, and activities as a Craft Leader. This involves: mentoring team members, enhancing their skills in interface design, fostering a collaborative environment
  • Clearly communicate design rationale and iterations to peers and stakeholders
  • Employ storytelling techniques to present a vision, creating a shared understanding of the UX strategy with the broader team
  • Give and solicit feedback to continually raise the bar for quality and craft

Application process

  • Stage 1: A 30-minute Google Meets call with a member of the People team
  • Stage 2: A 60-minute Google Meets video call with the Product Design Lead for a portfolio review & discussion
  • Stage 3: A 60-minute Google Meets video call with the Product Design team
  • Stage 4: A 30-minute Google Meets video call with a member of Relay’s leadership team

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Insights

Top investors

58% employee growth in 12 months

Company

Company benefits

  • Extended Benefits/Health Insurance
  • Health and Wellness Spending Account
  • Mental Health Benefits/Employee Assistance Program
  • Vision + Dental
  • Life Insurance
  • Paid Vacation
  • Personal/Sick Days
  • Holiday Shutdown Period
  • Bereavement/Religious Holidays
  • Competitive Salary
  • Meaningful Equity, Stock Options Program
  • Flexible Work Environment
  • Dog Friendly Office
  • Employee Purchasing Program for Equipment
  • Birthday + Anniversary Perks

Funding (last 2 of 3 rounds)

May 2024

$32.2m

SERIES B

May 2021

$15m

SERIES A

Total funding: $51.7m

Our take

Traditional banking options can feel outdated and tedious, especially if this includes in-person visits and waiting in line. This has led to the rise of online banking - but lots of smaller companies have to navigate multiple complicated applications in order to manage this business banking.

This is what Relay aims to fix. Its no-fee, online banking and money management platform looking to tackle financial complexity for SMBs. The company's goal is to fully automate the finance function using banking that deeply integrates into back-office systems. Its software is designed to affordably increase financial clarity and security, reducing the time spent on administrative tasks.

Relay is focused on its long-term goals and plans to scale up distribution and grow in sales, marketing, customer support, operations, engineering and product. The company currently serves thousands of SMBs across the US with the goal to get 100,000 small businesses over the next few years.

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Freddie

Company Specialist at Welcome to the Jungle