IT Team Lead, Sanctuary AI

Salary not provided
AWS
macOS
Linux
Ansible
Azure
Windows
GSuite
Atlassian
Expert level
Vancouver
Sanctuary AI

Human-like intelligence robotics

Be an early applicant

Sanctuary AI

Human-like intelligence robotics

101-200 employees

B2BArtificial IntelligenceDeep TechRoboticsMachine LearningScience

Be an early applicant

Salary not provided
AWS
macOS
Linux
Ansible
Azure
Windows
GSuite
Atlassian
Expert level
Vancouver

101-200 employees

B2BArtificial IntelligenceDeep TechRoboticsMachine LearningScience

Company mission

To create the world’s first human-like intelligence in general-purpose robots at a time that is right to make it happen.

Role

Who you are

  • Bachelor's degree in computer science or related field, or equivalent work experience
  • 10+ years of relevant experience, with a demonstrated career progression of increasing achievements and responsibilities
  • A demonstrated track record of technical excellence and successful projects under minimal supervision
  • Relevant certifications are welcomed (for example ITILv4, SAFe, Scrum Master, etc)
  • Proficient in project management approaches, including Agile and Scrum, and promoting a culture of sprint-based delivery
  • Skilled in supporting on-call, multi-shift practices and fostering a culture of execution and agility under constraints
  • Experienced in staff development and making hands-on technical contributions while overseeing project activities
  • Capable of building partnerships and communicating effectively with technical and non-technical teams
  • Proficient in administering and maintaining enterprise tools (GSuite, Microsoft M365, Atlassian, Azure, AWS)
  • Skilled in diagnosing and resolving issues in Windows, MacOS, and Linux environments
  • Experienced with scaling PKI infrastructure and supporting its business adoption
  • Familiar with networking ecosystems (Juniper JunOS, Fortinet, Mist) and core technologies (VLAN, VRF, iBGP/eBGP/OSPF) for maintainability and scalability (EVPN, VXLAN, SDWAN)
  • Knowledgeable in DevOps/DevSecOps methodologies and tools for IaC (Ansible Mesh, Bicep, Gitlab, Azure DevOps)
  • Experienced in managing distributed systems and lights-out datacenters with parity between on-prem and cloud infrastructure
  • Skilled in building and managing ADVPN and ZTNA fabrics
  • Confident in a service-based IT approach within an ITIL framework
  • Passionate about fostering a culture of documentation and accountability
  • Above all else, a consistently positive attitude and a willingness to do whatever it takes to create robust solutions to complex problems
  • Passionate and skilled at leading a team and developing staff to fulfill their potential
  • Embodies and promotes a culture of decisiveness, accountability, and action
  • Embodies a customer-focussed, service-minded approach in all activities
  • Advocate of personal responsibility and team accountability
  • Proficient in analytical thinking, problem-solving, and meticulous troubleshooting
  • Decisive and proactive with excellent time-management and prioritization skills
  • Thrives in ambiguity, excels at complex problem-solving
  • Demonstrates ownership and initiative in overcoming challenges
  • Skilled in optimistic listening and conflict resolution
  • Enthusiastic about tackling new challenges with resilience and positivity
  • Obsession with bringing human-like intelligence to machines

What the job involves

  • Sanctuary, a world leader in building AI-based control systems for humanoid robots, is looking to hire an IT Operations Specialist to join our Enterprise IT team. Reporting to the Director of IT, you’ll gain a comprehensive understanding of our infrastructure and services and will support the ongoing growth of our business
  • Partner with key stakeholders and collaborate with the Director of IT to ensure IT projects align with the company's strategic goals
  • Play a crucial role in shaping the team's capabilities and culture for rapid, high-quality project delivery. You'll identify opportunities to enhance our systems, develop solutions, and make technical contributions to bring these improvements to life
  • Play a vital role in supporting the team through project delivery, staff development, and effective time management. By mentoring and fostering growth, you'll help the team reach its full potential. Your work directly contributes to the company's mission to create the world's first human-like intelligence in general-purpose robots

Our take

Sanctuary has set itself the ambitious task of developing human-like intelligence in general-purpose robots, intending to complement the human labor market - and eventually helping humans settle in outer space. Its robots are modelled on the size and shape of humans, and their cognitive architecture is based on the subsystems of the human brain. The hope is that this puts the so-far elusive artificial general intelligence (AGI) in closer reach.

It’s a challenging mission, but the Sanctuary team have remarkable expertise and experience. Before Sanctuary, the founders launched deep tech robotics company Kindred with backing from the likes of Google and Bloomberg Beta. Whilst it was eventually bought out by Ocado, Sanctuary was designed to pick up where Kindred’s early research left off.

Some critics suggest that Sanctuary’s technology isn’t anything new - just yet. Nor has any company promising AGI (including Tesla) offered up material results. There’s also some question as to whether AGI, technologically glamorous though it may be, is better than highly specialised systems. If it can be done, however, there’s no doubt it’ll prove a remarkable deep-tech breakthrough.

Kirsty headshot

Kirsty

Company Specialist

Insights

81% employee growth in 12 months

Company

Funding (2 rounds)

Dec 2022

$30m

GRANT

Mar 2022

$58.5m

SERIES A

Total funding: $88.5m

Company values

  • We are Mission-Drive: With one objective: to create the world’s first human-like intelligence in general-purpose robots. Mission success is the only arrow on the compass that guides our work. To be first, we must act with unwavering urgency, in everything we do
  • We Rise to the Challenge: What we are doing has never been done before. We embrace the magnitude of our mission and face it head-on, with tenacity, speed, and positive determination. We do whatever it takes to ensure we hit our milestones on the road to mission success
  • We Row Together, We Win Together: No matter how great our facilities or capital, we will always maintain the humble mentality of a small, wooden rowboat. Our strength comes from forcefully rowing together towards the same common goal, with each one of us pulling their weight. We stay steady on the course as a team–impervious to distractions and relentless against waves–to reach our destination
  • We Act Responsibly: In everything that we do, we take matters of safety, security, confidentiality, privacy, and trust very seriously
  • We are a Sanctuary: For our employees and for the future. We are a group of technologically-aligned people, working together with high principles and utmost confidentiality within our Sanctuary. When we successfully achieve our mission, we will provide a Sanctuary for generations to come, with solutions to many of the greatest threats to our way of life

Company HQ

Mount Pleasant, Vancouver, BC

Leadership

A Doctor of Theoretical Physics, who subsequently founded and served as CTO of quantum computing systems and software company D-Wave Systems, before moving on to co-found Kindred.ai.

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