Senior Product Manager, Vonage
Video API
Cloud-based communications APIs
Open for applications
Cloud-based communications APIs
1001+ employees
Open for applications
1001+ employees
Company mission
To make communications more flexible, intelligent, and personal to help enterprises stay ahead.
Role
Who you are
- This role is a great fit for an experienced product leader with a strong WebRTC background who enjoys working closely with API developers and has empathy for new developer onboarding
- 8+ years as a Product Manager delivering client or cloud based platform products and features (SaaS or PaaS)
- Strong communication skills, both written and oral. Ability to communicate effectively with engineering teams, customers, and executives
- Action oriented with an ability to leverage collaboration skills and initiative to get things done
- Candidate must be able to manage relationships across groups
- Exceptional problem-solving skills
- Experience identifying success metrics and analyzing data
- Technical background in APIs & SDKs using WebRTC is expected
- Technical software development background with the ability to prototype using the product APIs
- Background in building real time video or voice based customer experiences
- Background working with telecommunications is a plus
- Background or experience in machine learning is a plus
- Bachelor in Computer Science, Engineering or equivalent practical experience
What the job involves
- Lead the vision, strategy and execution of the new developer onboarding experience of the Vonage Video API as part of a broader Vonage API Dashboard
- Work closely with new users to deeply understand their needs and develop product offerings that are easy to adopt and grow platform value
- Collaborate with engineering and UX teams to translate customer needs into product requirements and user stories to accelerate developers’ journey
- Advocate internally for Video API users needs, especially in conjunction with other CPaaS APIs
- Lead global cross-functional teams including engineering, PM, marketing, developer experience, customer success, and business development to execute on vision and strategy
- Perform industry and competitive analysis to identify trends, portfolio gaps and new product opportunities
- Define key metrics to evaluate product performance, analyze data, inform product decisions and measure success
Our take
According to Vonage, technology should make business communication easier, but it currently makes it more complicated due to the various communication platforms that users need to spend time learning how to use. Moreover, users often realise that the platform is not the right choice for them after wasting a lot of time understanding how to navigate it. Vonage aims to change this by providing enterprises with a flexible cloud communications platform that simplifies business communication.
Vonage offers a unified communications solution that is easy to understand and use every day. The platform integrates communication via voice, messaging, video, and data and gives clients the flexibility to choose from a wide range of tools and integrations or to create new ones using Vonage's APIs.
Following its acquisition by Ericsson - a multinational networking and telecommunications company - Vonage has been focused on expanding its presence in wireless enterprises and broadening its global offerings. Vonage won the 2022 FinTech Award for Outstanding Cloud Communications Solutions in recognition of its growth and continued dedication to the development of new technologies.
Steph
Company Specialist
Insights
Few candidates hear
back within 2 weeks
-2% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Aug 2005
$200m
SERIES E
Aug 2004
$105m
SERIES D
Total funding: $372m
Company values
- Accountability - We do what we say and we own what we do
- Collaboration - We believe different perspectives bring better outcomes
- Trust - We recognize and rely on each other’s talents to achieve excellence
- Excellence - We focus on being the best at what we do
Company HQ
Holmdel, NJ
Articles
Leadership
Rory Read
(CEO, not founder)Member of the Ericsson Leadership Team and Board Member at Booz Allen Hamilton. Previously worked for Dell in a variety of roles, including Chief Operating Executive.
People progressing
Joined as Talent Acquisition Partner (EMEA/APAC), being promoted to Senior Talent Acquisition Partner (Global) after 2 years and currently the Senior Global Head of Talent.
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