IT Project Manager, Included Health

$108.9-184k

Salary dependent on candidate location. Plus equity

Senior level
Remote in US
Included Health

Digital healthcare provider

Job no longer available

Included Health

Digital healthcare provider

1001+ employees

HealthcareB2BEnterpriseInsuranceData Sharing

Job no longer available

$108.9-184k

Salary dependent on candidate location. Plus equity

Senior level
Remote in US

1001+ employees

HealthcareB2BEnterpriseInsuranceData Sharing

Company mission

To raise the standard of healthcare for everyone, everywhere.

Role

Who you are

  • Bachelor's degree in computer science, business, or a related field
  • Minimum of 5-6 years project / program management experience in Information Technology
  • 2 years of full time experience supporting Cyber Security Projects and Programs
  • Strong ownership and measurement mentality for projects and programs with a clear focus on delivering outcome / impact
  • Keen interest in understanding the business, its needs and opportunities to continuously add more value as a PM
  • Effective and clear oral and written communication skills
  • Critical thinking with ability to adapt to change and seamlessly adjust team priorities to deliver best results
  • Proven ability to solve problems creatively and with an analytical approach
  • Strong familiarity with project management tools, methodologies, and best practices
  • Experience seeing projects through the full life cycle
  • Ability to interact with business stakeholders for business requirement gathering and communicate issues and challenges on behalf of the project team
  • Track record of creating comprehensive plans, being able to continuously track and close action items, identifying risks and developing mitigation plans
  • Ability to influence stakeholders and to drive to decisions in a cross-functional environment
  • Capability to determine priorities and address multiple demands while advancing key deliverables
  • Data-driven decision maker with diplomatic yet direct problem-solving skills
  • Bias for action
  • Physical/Cognitive Requirements:
  • Prompt and regular attendance at assigned work location
  • Ability to remain seated in a stationary position for prolonged periods
  • Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment
  • No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required
  • Ability to interact with leadership, employees, and members in an appropriate manner

Desirable

  • Experience in the healthcare industry
  • PMP Certification

What the job involves

  • Project / Program Managers are responsible for executing projects and programs in collaboration with stakeholders and resources across Included Health and mentoring, coaching, and leading project partners to successful outcomes
  • This position will play a crucial role within the Project Delivery Center, reporting directly to Andreas Heid, CIO
  • The team currently consists of 2 members
  • Take ownership to plan and execute projects and programs in collaboration with stakeholders in the CIO organization and in the company’s business functions
  • Define project scope, requirements, and shared goals / success criteria in collaboration with the business partners
  • Identify project resource needs and manage those resources in an effective and efficient manner to deliver project objectives set in the scoping phase
  • Develop and manage a detailed project schedule
  • Provide project updates on a consistent basis to various stakeholders about strategy, execution, adjustments, risks, and progress towards project goals
  • Utilize company and industry best practices, techniques, and standards throughout entire project execution and follow Project Management Office Playbook, guidelines and templates
  • Identify, document, track, and respond to project risks, issues, and change requests to ensure effective project progress
  • Mentor and coach project team members to instill a culture of continuous improvement and collaboration, overcome obstacles, and enhance efficiency/adaptability
  • Utilize ceremonies for constant alignment with project team members and stakeholders across the company

Our take

As the name suggests, Included Health is on a mission to raise the standard of healthcare for everyone, offering inclusive, integrated virtual care and navigation.

It differentiates itself from competitors with its emphasis on improving health outcomes and challenges faced by communities including LGBTQ+ and BIPOC. The negative healthcare experiences faced by these marginalised groups means they often avoid care at a rate that is around 3x greater than the border US population, putting their health at risk.

With healthcare still fragmented and focused on one-size-fits-all solutions, Included Health is disrupting the market by using technology to match patients quickly with the best care, no matter where they live. It currently counts retail behemoths Walmart and Home Depot as customers.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Sep 2020

$175m

GROWTH EQUITY VC

May 2018

$66m

SERIES D

Total funding: $347m

Company benefits

  • Comprehensive medical, dental and vision plans
  • All employee spouses and children can access Included Health services at no cost
  • For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees

Company values

  • We put the member first - Members are the center of our universe. We take the member’s call, hanging up on the boss if we need to. We work together to achieve health outcomes and member moments worth celebrating. We advocate for a healthcare system that works for everyone
  • We're here for outcomes - We know that effort is not a substitute for impact. We reward problem solving, removing obstacles and getting it done with integrity. We take accountability for our outcomes, good or bad
  • We seek diverse perspective - Diverse voices make a meeting. We walk away from the echo chamber. We create space for different points of view and bring data to inform our thinking. We speak with candor, debate with respect, listen to feedback and follow through with action
  • We value change - We know change is our opportunity and adaptation is our super power. We move towards gray spaces, understanding that we may not get it right the first time. We manage ambiguity and are always ready to take on new challenges. We are lifelong learners
  • We lead the way - We ask ourselves every day, “is there a better way?” We work together to spark innovation, break down barriers and make wise bets. We encourage unconventional thinking that inspires and works to solve complex problems

Company HQ

Financial District, San Francisco, CA

Leadership

Owen Tripp

(CEO & co-founder)

Previously served as a Senior Consultant at Accenture before joining eBay as the Manager and Founder of User Behaviour Intelligence in 2004. Co-founded Reputation.com in 2006, and served as its COO from 2008 to 2012. Was an Advisor at Pathbrite and Life360.

Studied Medicine at Ohio State, Johns Hopkins and Stanford. Was Assistant Professor at Johns Hopkins from 2000 to 2005, and is now Professor of Interventional Radiology at Stanford. Co-founded Grand Rounds, rebranded to Included Health, in 2012. Is Medical Director at Stanford Health Care.

Diversity & Inclusion at Included Health

  • We’re committed to creating teams that reflect the diversity of our members and ensuring a welcoming and inclusive workplace for people of all backgrounds, beliefs and identities. We’re proud to support our employee resource groups for Women, People of Color, Parents, members of the LGBTQ+ community, and more

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