Know Your Customer Analyst, Dojo

• Proven experience working in a KYC, AML, or compliance-related role within the payments industry or financial services sector
• Irish market experience
• Proficiency in using KYC software, inclusive of eKYC tools and screening systems
• Excellent analytical and investigative skills, with the ability to identify risks, analyse complex information, and make informed decisions
• Strong attention to detail and accuracy, with the ability to manage multiple tasks and prioritise workload effectively
• A team player with great people skills and a good sense of humour who can effectively and efficiently collaborate, building relationships with colleagues throughout the business, and with a pragmatic and commercial approach

• We are looking for a KYC Analyst, specialising in the payments industry, that will play a critical role in ensuring compliance with regulatory requirements and mitigating risks associated with money laundering, fraud, and financial crime
• Your primary responsibility will be to conduct thorough due diligence on new and existing customers, assess their risk profiles, and verify their identities and business activities
• This position requires a deep understanding of the local regulations that govern us, as well as payment industry regulations, strong analytical skills, and the ability to effectively collaborate with internal stakeholders to ensure compliance standards are met
• As we start our expansion into Europe, we are looking for someone as ambitious as we are to join our London based KYC team focusing on the Irish market
• Conduct comprehensive KYC checks on new and existing customers, ensuring adherence to regulatory guidelines, and internal policies
• Review customer documentation, including merchant applications, financial statements, legal agreements, and beneficial ownership information
• Evaluate the adequacy and accuracy of customer-provided information and perform risk assessments based on established criteria
• Investigate and resolve any red flags, inconsistencies, or suspicious activities identified during the customer due diligence process
• Collaborate closely with cross-functional teams, such as Underwriting, Compliance, Legal and Risk, to obtain additional information or clarify discrepancies
• Stay updated on evolving local and payment industry regulations, card scheme rules, and best practices to ensure compliance with applicable standards
• Maintain accurate and up-to-date records of customer due diligence activities, including audit trails, risk assessments, and supporting documentation
• Assist in the development and enhancement of KYC policies, procedures, and tools specific to the payments industry to improve efficiency and effectiveness
• Provide training and support to other team members on KYC processes, industry requirements, and emerging trends
• Report any potential cases of money laundering, fraud, or suspicious activities to the Financial Crime Compliance Team

• For your health: All employees are eligible for at least ‘single’ cover, fully-funded healthcare insurance with Vitality
• For your growth: With a Talent Development team passionate about mentoring and internal mobility, we take your career as seriously as you do
• For your wallet: Current enrollment contributions for employees is 5%, and employer is 3%. After you’ve been with us for five years, the employer % moves to 5%
• For your mind: Keep your head in check with Spill, our new wellbeing service. It can help you feel at your best, every day
• For your circle: Get together with social clubs, annual celebrations, on-site fitness classes, cook-a-longs, slack channels and more
• or your commute: We’ll help you keep your travel costs down with a loan for your season ticket or the Cycle to Work scheme
• For your family: Six months full paid maternity and 10 weeks baby bonding leave – our mat and pat schemes are some of the best in the business
• For your getaways: From day one you’ll have 25 days of holiday (plus bank holidays), and that’ll increase by a day per year until you’ve got 30 days

Dojo has been around for over ten years, after starting in 2009. In that time they have very much established themselves as a go-to partner for small businesses using card payments, allowing them to take control over the end-to-end payments process.