Deal Desk Specialist, Remote

$29.1-65.5k

+ Stock options

Salesforce
GSuite
Junior and Mid level
Remote in Canada, EU, UK, US

More information about location

Remote

HR solutions for distributed teams

Job no longer available

Remote

HR solutions for distributed teams

1001+ employees

B2BRecruitmentHRInternal tools

Job no longer available

$29.1-65.5k

+ Stock options

Salesforce
GSuite
Junior and Mid level
Remote in Canada, EU, UK, US

More information about location

1001+ employees

B2BRecruitmentHRInternal tools

Company mission

To open up the world of work for every person, business, and country.

Role

Who you are

  • We're seeking a highly motivated, proactive, collaborative, and engaged specialist to join our team
  • The ideal candidate should be able to lead cross-functional initiatives, communicate effectively across teams and time zones, and thrive in a fast-paced, high-growth environment
  • Relevant work experience with demonstrated familiarity in the Enterprise SaaS/B2B industry. Deal Desk, Order Management, Finance Operations, Sales Operations, or Pricing experience preferred
  • Proven ability to partner with Go-To-Market teams and other cross-functional departments
  • Basic understanding of revenue recognition rules
  • Highly organized, customer-focused, innovative, and resourceful in gathering key information. Able to navigate ambiguity and balance stakeholder needs with a consistently positive attitude
  • Excellent communicator with outstanding written, oral, and presentation skills, and exceptional attention to detail
  • Ability to multitask and prioritize during high-volume periods. Schedule flexibility required for End of Month, Quarter, and Year End
  • Strong project management skills with the ability to effectively navigate and strategically leverage large volumes of information
  • Self-starter mentality with the ability to thrive in an unstructured and fast-paced environment
  • Salesforce experience – MUST (Admin skills preferred)
  • CPQ knowledge (preferred)
  • Strong quantitative skills and proficiency in G Suite
  • Fluent in written and spoken English
  • Alignment with and adherence to our company values
  • Remote work experience is not required but considered a plus

What the job involves

  • This is an exciting time to join Remote and make a personal difference in the global employment space as Deal Desk Specialist within our Revenue Operations and Acceleration team
  • You'll work alongside the current Deal Desk and Bid Specialist and the Manager for Deal Desk
  • In this role, you'll be a key partner to the Sales organization and the Revenue Operations team
  • You'll provide support, help structure key sales processes, and deliver first-class Deal Desk expertise and insights
  • Serve as the trusted advisor to the Sales team on deal structure and quoting
  • Investigate opportunities and design solutions to automate Deal Desk processes
  • Support the Manager, Deal Desk in assisting with deal structure and quoting. Advise the sales team on alternative contract options and value propositions to help drive accurate deal closure
  • Assist in interpreting contractual language and escalate issues to ensure deals comply with revenue recognition and operational policies
  • Manage day-to-day quote management and pricing approvals, ensuring compliance with published sales and business approval policies
  • Monitor the Deal Desk case queue to provide general assistance and advice on common deal and Quote to Cash / Billing process questions
  • Partner with Field Sales to accelerate the quoting process through operational efficiencies and training calls
  • Support month-end and quarter-end deal desk operations to ensure smooth closing
  • Develop and drive initiatives to improve productivity, enhance Deal Desk operations, refine company deal policies, and simplify processes throughout the Sales Operations and Sales Organization
  • Oversee Monthly Reconciliation processes
  • Coordinate with finance and accounting teams to ensure accurate and timely invoicing, revenue recognition, and commission calculations
  • Proactively identify areas for improvement in how the Sales team accesses and consumes Deal Desk-related knowledge and content, and recommend solutions
  • Partner with Sales Operations on process/system improvements and special projects
  • Participate in cross-functional initiatives to increase revenue growth across all products (e.g., discounting)
  • You'll report to: Manager, Deal Desk
  • Direct reports: N/A
  • Team: Field Operations, Planning and Compensation - Sub-Team: Deal Desk

Application process

  • Interview with recruiter
  • Interview with future manager
  • Interview with team member (no managers present)
  • Interview with team Director
  • Prior employment verification check
  • Start date: As soon as possible

Our take

The number of companies switching to fully-remote set-up is booming. Aiming to capitalise on this, Remote helps companies of all sizes hire and manage international employees across benefits, taxes, payroll and compliance.

According to Remote, local and international regulations constantly change. Thus, the company's unique selling point is that its law attorneys and HR specialists are focused on supervising regulations on a daily basis and ensuring that the clients avoid expensive compliance mistakes. Remote also differentiates itself through its network of local legal entities that cover all of the countries they offer services for to ensure the clients receive the best protection in the industry. Moreover, the company offers a platform for distributed teams that makes it easy for companies to onboard and pay international contractors and employees.

Remote's history of funding - that helped secure its $3Billion valuation - has supported expansion across markets, as well as being used to expand partnerships and integrations. Further development of its tool suite can be expected, as the company pushes to be the first name in distributed HR.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

43% employee growth in 12 months

Company

Funding (last 2 of 4 rounds)

Apr 2022

$300m

SERIES C

Jul 2021

$150m

SERIES B

Total funding: $496m

Company benefits

  • Unlimited personal time off
  • Paid parental leave
  • Co-working allowance
  • Flexible working hours
  • Learning budget
  • Mental health support
  • Company stock options
  • Home office setup
  • Celebratory allowances
  • Branded swag
  • Other country-specific benefits

Company values

  • Kindness
  • Excellence
  • Ownership
  • Transparency
  • Ambition

Company HQ

Fisherman's Wharf, San Francisco, CA

Leadership

Previously Researcher at Champalimaud Foundation for 1 year and Co-Founder & CTO at JAXONS for 1 year.

Previously Chief Technology Officer at Faber Ventures for 1 year and VP of Engineering at Unbabel for 2 years

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