Product Manager, Stripe
Terminal Device Expansion
$162.3-243.6k
A financial infrastructure platform for businesses
Open for applications
A financial infrastructure platform for businesses
1001+ employees
Open for applications
$162.3-243.6k
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- 5+ years of product management experience or equivalent
- Demonstrated success and strong execution track record in building and sustaining scalable technology products
- Great interpersonal skills and strong verbal and written communication. You can collaborate and thrive in productive, healthy debate done with mutual respect and shared goals. You can make complex concepts accessible with clear communication
- Proven track record of successful stakeholder management including executive communications, handling escalations, and advocating for ongoing investment in your product
- Experience working on products with developer interfaces (App deployment, APIs, SDKs); hardware or hardware-related product experience a plus
Desirable
- Experience in 1 - 2 of the following areas are nice to have:
- Mobile device management
- Android operating system internals
- Hardware build and lifecycle management
- Payments and/or eCommerce
- Experience successfully building and launching 0-1 products
What the job involves
- We’re looking for an experienced product manager to lead and shape the future of the software platform that powers Stripe Terminal’s devices portfolio
- Working closely with your engineering partners you will design, build and launch device software capabilities that delight users and differentiate Stripe’s solutions in the market
- Working closely with our hardware experts you will build the multi-year strategy for how Stripe will continue to enhance the scalability, reliability, usability, and market differentiation of the software capabilities of our in-person commerce devices
- In this role, you will work with a spectrum of users, from our largest platforms to small start ups as well as external technology partners to deeply understand user needs and market trends
- You will obsess over stability, scalability, and expanding our product while delivering the best in person experiences in the world
- Set a motivating multi-year vision for device software in partnership with the Hardware team and then break it down into measurable, meaningful milestones for the Terminal OS Platform Team and the Firmware team. This includes creating buy-in, crafting roadmaps and OKRs, and navigating trade-offs
- Partner with software and hardware engineers to deeply understand the technology that our devices rely on and how to build on that technology to support exponential growth and a world-class user experience. These experiences will include (but are not limited to) device boot up, device software updates (including AOSP, firmware and applications), device security, software and device performance, connectivity and devices accessories
- Partner with cross-functional partners to research, document, and deeply understand what Terminal customers need to enable an excellent in person payments experience
- Build empathy with our end users and the differentiation they aim to deliver for their merchants
- Deeply research and understand the competitive landscape and translate that understanding into differentiating features for your product suite
- Collaborate with the Partnerships team to develop a compelling roadmap for how we can extend Terminal growth via third-party hardware partnerships and clearly communicate the business value of these partnerships in the context of our wider Terminal Hardware roadmap to gain alignment across Terminal and Stripe leadership
- Use metrics to inform your point of view and leverage analytics to measure success
- Define product requirements, provide clear guidance on prioritization, and support decisions related to development sequencing. You will also participate in sprint planning rituals to deliver against those requirements and the overall roadmap
- Leverage your technical knowledge and experience to help your team make technical trade off decisions
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company values
- Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
- An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
- Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
- Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.
Company HQ
SoMa, San Francisco, CA
Articles
Founders
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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