Lead Technical Program Manager, Mastercard
Office located in Mountain View, Ireland
Global payments technology company
Be an early applicant
Global payments technology company
1001+ employees
Be an early applicant
Office located in Mountain View, Ireland
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- We’re looking for high energy, passionate individuals who want to be part of a fast-growing technology program focused on delivering high quality products at scale to prevent payments Fraud across the globe
- Proven track record of successful delivery in a large-scale complex technology ecosystem
- Excellent communication skills. Ability to drive concise messaging across a variety of audiences
- Illustrated history of data driven decision making, and ability to facilitate and/or influence decisions of others based on data points and metric indicators
- Proficient in Agile practices with strong understanding of SAFe (Scaled Agile Framework) and SDLC (software development life cycle)
- Strong background in Technical Project and/or Program Management is essential for this role
What the job involves
- The Decision Management Platform (DMP) program features a high volume, real time decision processing platform which leverages business rules and dynamic AI models to protect Mastercard’s network against Fraudulent activities
- Processing up to a billion transactions in a single day, the DMP platform is one of the highest volume technology platforms in the tech industry (Twice as many transactions as there are “tweets” in a day)
- Manage large sized projects by working across multiple release trains/scrum teams and cross-cutting across products
- Lead project planning, dependency management, risk management, stakeholder management and end-to-end project execution
- Track, monitor & communicate project status to project stakeholders and program leadership
- Lead and/or support Release Trains and drive PI (Program Increment) activities
- Gather project, release & train metrics and provide insights and share lessons learned
- Support DMP releases across the entirety of the lifecycle from the inception of a business requirement through the deployment of an artifact
- Proactively manages the synchronization of delivery dependencies within and outside the program, to ensure quality deliverables and adherence of aggressive release schedules
- Operates across development, product, and operations support overseeing the gaps between teams, processes, and systems, while removing all blocking issues that would introduce risk to a project and release.
- Plan and manage project/release activities across a group of platform components and customer facing products in a coordinated way from inception through successful delivery
- Align dependent organizations, and remove/mitigate all release blocking issues
- Work with development and product teams to ensure that the release packages pass all quality gates (QA, Operational Health) and have proper operational support handoffs with DevOps and Customer Support
- Facilitate a variety of release ceremonies including change review board, release status, release readiness reviews, go/no go, implementation plan reviews, and release retrospectives
- Regularly review metrics and proactively ensure the program stays aligned with organization objectives
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
Salary benchmarks
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