Senior Product Designer, Transcarent

Clinic Team

$140-160k

+ Corporate bonus program + Stock options

Adobe Creative Suite
Figma
Miro
Mid and Senior level
Remote in US

More information about location

Transcarent

Consumer-directed health and care experience

Job no longer available

Transcarent

Consumer-directed health and care experience

201-500 employees

HealthcareB2CB2BPersonal healthMobileMedTech

Job no longer available

$140-160k

+ Corporate bonus program + Stock options

Adobe Creative Suite
Figma
Miro
Mid and Senior level
Remote in US

More information about location

201-500 employees

HealthcareB2CB2BPersonal healthMobileMedTech

Company mission

To put people in charge of their health and care.

Role

Who you are

  • Bachelor's or Master's in graphic design, HCI, UX, a related area of study is preferred, or equivalent work experience
  • 3-5 years of experience designing world-class apps with a strong portfolio of design work
  • Strong aptitude for performing and synthesizing research, including contextual inquiry
  • Excellent communication skills with a proven track record presenting designs and articulating design decisions to both cross-functional teams and stakeholders
  • Proficiency in leading design and prototyping software such as Figma, Miro, and Adobe Creative Suite
  • Bias towards action and the know-how to succeed in ambiguity
  • Systems thinker and ability to design as a team, exploring and promoting new ideas, especially those that aren't your own
  • You're self-aware and lead from a place of empathy
  • Excellent visual design skills, typography, layout, and color usage

Desirable

  • 1+ years of experience designing for health tech companies or within the healthcare industry
  • Service design experience
  • Strong presentation skills
  • Strong business acumen and willingness to take risks

What the job involves

  • As a Senior Product Designer, you will partner with Product and Engineering teams innovate the tools our Care Providers use to deliver high quality care to our members in our virtual clinic
  • You'll shape our care delivery tool by understanding clinician's needs and translating them into intuitive designs, validating them frequently during their path from concept to polished product
  • Leading the product design process, you'll integrate Member and Provider insights and journeys, conduct collaborative co-design workshops with subject matter experts and stakeholders, and design and launch engaging experiences that help Providers excel and deliver outstanding care to our Members
  • This position will report to our Design Director and will work remotely. We're looking for someone to join us immediately
  • Design and validate new experiences via mockups, wireframes, flow diagrams, sketches, and other UX artifacts for our cloud-based applications
  • Build concepts and high-fidelity interactive prototypes to help guide the future direction of the experience
  • Frequently conduct discovery research and usability tests to identify new opportunities and enable greater improvement of our care delivery
  • Collaborate with cross-functional agile software product development teams that include Product Managers and Engineers to design and deliver work that align to the product's strategy
  • Cultivate optimistic outlooks, promote a positive culture within your teams, and overcome challenges through endurance, grit, and persistence
  • Incorporate well-crafted visual design and can leverage and contribute to a design system

Our take

More than 60% of US workers who receive health insurance are enrolled into an employer-funded/managed self-insured plan. While such plans can reduce premiums for employers, this typically comes at the cost of quality and increased friction, as opposed to self-insuring through a traditional insurance company.

Transcarent has built a unified digital platform that allows insured patients to access several different healthcare services via a single tool - including consultations, ordering and renewing medications, and chatting with medical practitioners. Speed is a key cornerstone of its approach: so far, the company has been able to connect patients with practitioners in 60 seconds on average.

The business has grown steadily, merging with BridgeHealth and partnering with Walmart, and now serves over a million members across the US. With a substantial amount of funding, Transcarent has entered the world of healthcare Unicorns.

Kirsty headshot

Kirsty

Company Specialist

Insights

Led by a woman
Top investors

Few candidates hear
back within 2 weeks

47% employee growth in 12 months

Company

Funding (last 2 of 4 rounds)

May 2024

$126m

SERIES D

Jan 2022

$200m

SERIES C

Total funding: $424m

Company values

  • People - We put our Members first, believe our People are our greatest asset, and strive to be the best partners
  • Active Learning - We constantly aim to improve and help one another grow by asking “how can I do better?”
  • Care - We are driven by our mission and put care ahead of cost - treating everyone with compassion and empathy
  • Energy - We are doers - we move quickly and with good judgement
  • Results - We deliver measurable results and bring a results-oriented mindset to every challenge

Company HQ

South Park, San Francisco, CA

Founders

Former CEO at Enterprise Systems, Allscripts and Livongo and Founder & Managing Partner at 7wireVentures for 7 years.

Snezana Mahon

(COO, not founder)

Qualified pharmacist with experience as a Vice President at Evenorth and Express Scripts prior to being made COO for Transcarent.

Praful Kaul

(CTO, not founder)

An electrical engineering, computer science and MBA graduate, they have extensive experience in software engineering prior to becoming CTO for Transcarent.

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