Partner Manager, Amazon

Strategic Account Services

Salary not provided
Excel
Mid level
London
Amazon

The largest online retailer and technology provider

Open for applications

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Open for applications

Salary not provided
Excel
Mid level
London

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • The Strategic Account Services (SAS) team is seeking a Partner Manager, who is self-motivated, results-driven and capable of working in a dynamic environment, focussed on recruiting Sellers into our Pro programme
  • To be successful in this role you will need to be comfortable working in a fast-paced environment, and motivated to meet and exceed challenging goals
  • BA/BS degree or equivalent experience
  • Relevant experience within Sales/Recruitment
  • Experience prospecting, qualifying, and cold-calling companies
  • Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach
  • Proven ability to successfully influence at all levels within an organization, particularly at the executive level
  • Ability to prioritise and manage multiple responsibilities
  • Experience in presenting a service to a broad audience at public events
  • Always does what is right for the customer relentlessly customer-focused

Desirable

  • Sound business judgment, proven ability to influence others
  • Strong analytical skills including Microsoft Excel
  • Experience in eCommerce
  • Superior communication and presentation skills
  • Ability to thrive in an ambiguous environment, prioritising and managing multiple responsibilities
  • Creative, has initiative, and can constructively advocate on behalf of the customer

What the job involves

  • Our vision is to make Amazon the best place for third party Sellers of all sizes to grow and serve customers, leveraging world-class tools and services
  • Through this programme, Sellers work closely with a dedicated Marketplace Consultant on strategic initiatives, and receive premium operational support, with the aim of growing their business on Amazon
  • In this role, your primary responsibility will be to manage and convert an internally-allocated pipeline using a highly consultative approach
  • You will be responsible for working with Sellers to build relationships with key influencers and decision-makers, to present a compelling Paid Services solution that meets and exceeds our Sellers' requirements
  • Additionally, you will collaborate closely with internal Amazon stakeholders and cross-functional teams to develop supporting strategies and materials to ensure high program adoption
  • Develop a clear understanding of our Sellers and their needs, along with the features and functionalities of the Pro programme
  • Articulate compelling, tailored value propositions targeting Seller needs
  • Manage a pipeline of internal leads, to qualify, and engage with prospective Sellers
  • Work closely with the internal Marketplace Consultant team to smoothly onboard Sellers
  • Understand and utilise CRM tools to track pertinent account information and sales progress
  • Forecast and prioritise to meet or exceed quarterly targets
  • Represent the Pro programme at internal and external Seller events
  • Manage internal projects to drive improvements at team level, providing feedback on the value proposition to affect change and implementing initiatives to close business

Salary benchmarks

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer

Company values

  • Customer obsession rather than competitor focus
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Company HQ

South Lake Union, Seattle, WA

Founders

Jeff Bezos

(Executive Chairman)

Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.

Andy Jassy

(President & CEO (not founder))

Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.

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