Manager of Marketing Operations, Grammarly
$139-212k
Salary dependent on location
More information about location
AI-powered writing assistant
Be an early applicant
AI-powered writing assistant
1001+ employees
Be an early applicant
$139-212k
Salary dependent on location
More information about location
1001+ employees
Company mission
Grammarly's mission is to improve lives by improving communication.
Role
Who you are
- If you are passionate about transforming the way professionals connect and collaborate, we would love to hear from you
- 3+ years of experience leading and managing marketing operations teams with a proven track record of developing talent and driving team performance
- Will thrive in dynamic environments and is adept at managing change, with a strong ability to pivot strategies and processes as needed
- Has demonstrated the ability to align stakeholders, details, and timelines toward a common goal, fostering strong relationships across teams
- Is experienced in designing, implementing, and optimizing marketing operations processes, with a focus on scalability and efficiency
- Is familiar with the Customer Data Platform (CDP) landscape and has experience managing data pipelines with tools such as Hightouch or ActionIQ
- Is experienced in executing email marketing campaigns in platforms like Iterable, Klayvio or Braze, with the ability to modify HTML/CSS code
- Is skilled in campaign reporting and analysis, with a keen eye for insights, learnings, and opportunities for continuous improvement
- Is experienced in documenting campaigns and processes, with a strategic approach to improving lead scoring, routing, email deliverability, and automation rules
- Has proven experience in driving change management to support the adoption of new tools
- Embodies our EAGER values: Is ethical, adaptable, gritty, empathetic, and remarkable
- Inspired by our MOVE principles: Moves fast and learns faster; obsesses about creating customer value; values impact over activity; and embraces healthy disagreement rooted in trust
- Is willing to meet in person for scheduled team collaboration weeks, traveling as necessary to the hub where the team is based
What the job involves
- To achieve our ambitious goals, we’re looking for a Manager, Marketing Operations to join our Marketing team
- This role will contribute to Grammarly’s vision of building a comprehensive, AI-powered communication assistant that helps people connect with and understand each other by further growing and connecting our consumers across the globe
- Grammarly’s go-to-market teams are shaping the future of workplace communication
- As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing tools
- We strive to ensure that every organization can communicate effectively and efficiently
- Manage and develop a team focused on achieving Grammarly’s lifecycle revenue goals across both our B2C and B2B business lines
- Act as a player/coach who ensures the team feels supported and that their capacity is effectively managed in a quantifiable way
- Establish and maintain strong collaborative relationships across the organization, particularly with Lifecycle, Growth, and other key stakeholders. Facilitate seamless communication and alignment to drive shared objectives
- Oversee the creation, implementation, and optimization of marketing operations processes, ensuring they are adaptable, scalable, and aligned with business goals
- Lead change management efforts to improve operational efficiency and effectiveness
- Oversee the execution of campaigns across various marketing channels, enhancing email marketing automation capabilities
- Ensure technical strategies, database hygiene, and audience segmentation are optimized for maximum impact
- Proactively monitor and report on campaign performance using tools like Databricks and Tableau
- Ensure robust tracking mechanisms are in place and that data-driven insights are used to inform strategic decisions
- Own email deliverability in Iterable and manage the overall health of Grammarly’s email program
- Optimize and grow Grammarly’s In-Product Messaging (IPM) practice in alignment with the company goals
- Drive continuous improvement in email performance, conversions, and automation testing
- Provide strategic input to influence the direction of marketing operations
- Identify opportunities for innovation and process improvements that align with Grammarly’s overall business objectives
Our take
From professional writing to everyday correspondence, effective communication is critical. Grammarly is an AI-powered writing assistant that helps people write clearly and without mistakes, checking spelling, grammar, and other potential pitfalls.
Grammarly was originally launched as a subscription service for students, although the platform has moved into the mainstream in the last decade. It went freemium in 2015 and now works across more than 500,000 applications and websites including email clients, enterprise software, and word processors. Paid tiers give users more tools beyond grammar and spelling checks to include things like word choice, sentence rewrites, tone adjustments, fluency, and formality level.
The company has been profitable since the beginning and now has a valuation of more than $13 billion, placing it among the 10 most valuable startups in the US. The AI writing assistant space is heating up, and Grammarly is hoping to defend its positions against offerings including Scalenut, Ginger and Microsoft's Editor by the release of its SDK, making it far easier to integrate Grammarly into other applications. So far this has been used in over 4,000 products and earned excellent ratings and increased user numbers of Grammarly's service.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
44% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2021
$200m
LATE VC
Oct 2019
$90m
LATE VC
Total funding: $400m
Company benefits
- Support for professional development with training, coaching, and regular feedback
- Global, local, and team-specific events and programs
- Catered lunches
- Gym and recreation stipends
- Admission discounts
- Work from home opportunities
- Medical, dental, vision, financial, and other benefits, as well as equity
- Support to set up a home office
- Ample and defined time off
- 401(k) matching
Company values
- Ethical - Be honorable and earn trust by doing the right thing even when no one is watching, every time.
- Adaptable - Embrace change to evolve and succeed, with a positive, problem-solving attitude.
- Gritty - Achieve with passion and perseverance for goals, by doing whatever it takes to get the job done, whenever it’s necessary.
- Empathetic - Treat others as they want to be treated to work well together, by actively listening to put yourself in their shoes and then responding accordingly.
- Remarkable - Always be learning to develop quickly and be exceptional yet humble, by continually seeking out mentors and learning opportunities.
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Alex Shevchenko
(Board Member)Studied at Vienna's International University before receiving an MBA from the University of Toronto. Co-founded MyDropBox.com in 2006. The company was bought by Blackboard Inc. three years later. Co-founded Grammarly in 2009.
Max Lytvyn
(Head of Revenue & Board Member)Studied for an MBA at Vanderbilt University before joining Blacboard Inc. as Director of Product Strategy in 2007. Was General Manager and then Partner at Sciworth Labs from 2004 to 2013. Was a Board Member at Uniweb and invested in farmland investment platform FarmTogether.
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