Staff Software Developer, Hootsuite
Frontend
CA$123-172.4k
More information about location
Social media management tool
Open for applications
Social media management tool
1001+ employees
Open for applications
CA$123-172.4k
More information about location
1001+ employees
Company mission
Hootsuite's mission is to empower organizations to build trust and deepen relationships through the power of social.
Role
Who you are
- Professional and specialized experience in your field, with a minimum of 2 roles or companies building your experience base
- Experience in leading the design, development, and deployment of multiple systems or products
- Ability to think in terms of optimal technical solutions for business problems
- Effective in collaborating on business problems with non-technical peers in the organization
- Experience with mentoring, coaching, and pairing with coworkers
- Experience conducting technical interviews with developers at various levels of experience
- Ability to plan, articulate and gain organizational alignment on a technical vision
- Ability to stay on top of technical direction/frameworks beyond Hootsuite and advocate for their adoption at Hootsuite
- Proven ability to deliver both customer value and innovative technical solutions
- Ability to recognize and communicate broad technical issues and contribute ideas on how to resolve them
- Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
- Decision Making: consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities
- Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
- Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess importance of tasks and decisions
- Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community
- Curious. You are always learning and seeking ways to make things better
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others
What the job involves
- We're looking for a Staff Software Developer to help us champion and drive the advancement of our product’s quality, performance, and security
- You'll be working on complex technical problems across multiple teams, while actively searching for solutions that will empower our teams to iterate faster
- In this role, you will report to the Manager, Software Development
- Provide technical guidance and leadership through the design, implementation and delivery of large technical projects that cross-cut products (e.g. upgrading system versions and refactoring integral product components)
- Conduct directed research and technical analysis of new candidate technologies that fill a development team’s business or technical need
- Provide technical advice, act as a role model for your teammates, flawlessly execute complicated plans, and navigate many levels of the organization
- Contribute to, define and track project level work on large technical projects while ensuring visibility to team
- Deliver technical training on your portions of the Hootsuite technology & product stack
- Contribute enhancements to development, build, deployment, and monitoring processes with an emphasis on security, reliability and performance
- Deliver process improvements which increases ease of adoption and implementation by your entire team
- Participate in the development of the technical hiring process and interview scripts with an aim of attracting and hiring the best developers
Our take
Hootsuite is a leading social media management platform that’s been around since the early days of this now ballooning online sector. With over 18M customers, and used by over four fifths of the Fortune 1000 - including major players like Ikea, bumble, and JC Perrault - this giant is hugely competitive in the space. It’s a rapidly-changing market, however, and staying ahead is tough.
A push for acquisitions (including Sparkcentral and Heydey) comes as the company is broadening its remit to help customer service teams manage inquiries. This is an interesting step into a growing sector: customer service is going through a period of rapid development with the progress of chatbots and a major increase in the amount of digital communications.
Hootsuite's plans for an IPO didn't survive the tough economic conditions of 2022, and like many other tech companies it engaged in several rounds of layoffs across 2022 and into 2023, with over a third of its workforce made redundant. Following a change in leadership the company hopes to get back on course as the economy begins to recover.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
-26% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2014
$60m
SERIES D
Aug 2013
$165m
SERIES B
Total funding: $246.9m
Company benefits
- 100% coverage on mental health-related treatments in North America. Culturally appropriate trauma counselling services
- A company-wide Wellness Week between July 5 to 12 where we can all “unplug” together
- Accidental death and dismemberment (AD&D) Insurance
- Dental Insurance
- Disability Insurance
- Employee Assistance Program
- Gym / Wellness Reimbursement ($55 per month)
- Gym Discount
- Health Insurance
- Life Insurance
- Maternity Leave
- PTO (Vacation / Personal Days) - 20 days. After your two year anniversary, you get an additional two days each year until you reach thirty days (six weeks) at your sixth anniversary
- Paternity Leave
- Sick Time (for individual employee and family members)
- Bereavement Leave
- Business Travel Insurance
- Company Phones
- Fertility Assistance (Coverage for fertility treatments and gender affirmation surgeries)
- Immigration Assistance
- Phone Bill Reimbursement ($50 per month)
- Remote Work
- 401k
- Employee Discount
- Pet Friendly Workplace
- RRSP Matching
- Volunteer Time Off
Company values
- Step Up - Show the world what it looks like to live and work by these guiding principles
- One Team - Make Hootsuite a place where we all feel safe, welcomed, valued, and empowered to do our best work together without compromising who we are
- Customer Obsessed - Focus relentlessly on helping our customers succeed
- Go Fast, Be Agile - Widen our competitive advantage by committing to speed and simplicity over perfection and complexity
- Play to Win - Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders
- Neighbors and Allies - Give back to our communities and be an ally
Company HQ
South Main, Vancouver, BC
Articles
Leadership
Ryan Holmes
(Board Member)Previously founded interactive agency Invoke Media, served on the Board of Directors for Ariztia, and after stepping back fro Hootsuite went on to found pre-seed fund LOI Venture.
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