Senior Technical Program Manager, DICE

• Solid experience in a technical program management (or equivalent) capacity
• Excellent communication and presentation skills
• Experience driving programs and initiatives that have brought change in Product and Engineering teams within medium or large organisations
• Experience leading initiatives to introduce tools, processes or technologies to multiple teams to improve ways of working and performance
• Strong drive to work independently, self-prioritising in a fast-paced environment
• Experience establishing and managing third-party supplier contracts
• Advanced knowledge of software development lifecycle stages, including how product teams ideate, create solutions, test, deploy, support and iterate
• Proven track record of running initiatives that improve operational efficiency and department costs
• Passionate, humble and talented
• A fan of music and culture
• Actively responsible
• A team coach who wants to help teams execute faster and better
• A problem-solver
• Inspiring and collaborative
• An excellent communicator
• A champion of diversity, equity and inclusion

• As a Senior Technical Programme Manager, you will drive and deliver initiatives that have a real impact on processes, systems and people at DICE
• Your focus will be on managing department projects, commercial arrangements and frameworks and initiatives that will help the Product & Engineering team. This will encompass four areas: determining technical requirements, managing technical projects, maintaining timelines, and updating stakeholders
• You will also be the technical team’s biggest advocate, running initiatives that will improve all aspects of their experience at DICE - from onboarding to career development - working closely with the department leadership team to bring those projects to fruition
• Managing timelines, collaborating with the Product & Engineering Leadership to plan technical execution
• Ensuring accountability of squads on ongoing timelines, projected rollout and release plans
• Defining, running and reporting on projects that help improve processes and collaboration within the department and across multiple teams
• Responsible for establishing, tracking, renewing and reporting against commercial frameworks for external suppliers
• Responsible for tracking and reporting against the Engineering budget
• Defining metrics, monitoring and reporting against performance of teams
• Coaching for best practices, Agile and other software methodologies to keep delivery teams on track against our projected roadmap as well as to improve ways of working
• Coordinating and prioritising resources across the Product squads, so we deliver against our roadmap in a more efficient manner
• Supporting quarterly and yearly planning based on current available resources, helping stakeholders identify growth and hiring opportunities

• Our process usually involves a quick chat on the phone, a portfolio review or task and a couple of interviews where you’ll meet the people you’ll work with. We’ll keep you fully informed along the way

• Unlimited holiday
• Private healthcare
• Generous parental leave
• Mental health support
• Workcations
• Monthly DICE credit
• Summer hours
• Growth & development
• Classpass
• Hybrid Working

Total funding: $197m

For a long time, the live music industry has been dominated by long-standing ticketing sites. However, consumer frustration with these sites has grown considerably in recent years. DICE solves this problem by offering a sleek and usable alternative to sites like Ticketmaster.