Data Analyst, NCC Group
More information about location
Information assurance firm
Job no longer available
Information assurance firm
1001+ employees
Job no longer available
More information about location
1001+ employees
Company mission
To help keep their customers safe and secure.
Role
Who you are
- Analytical and problem-solving skills. You understand how to apply basic techniques for analysis of research data and synthesis of findings. You know how to involve your team in analysis and synthesis. You can present clear findings that colleagues can understand and use. (Relevant skill level: working)
- Communication skills. You can translate and communicate accurate information to technical and non-technical stakeholders. You know how to facilitate discussions within a multidisciplinary team, with potentially difficult dynamics. You can advocate for the team externally and manage differing perspectives. (Relevant skill level: working)
- Data management. You understand data governance and how it works in relation to other organisational governance structures. You can participate in or deliver the assurance of a service. (Relevant skill level: working)
- Data modelling, data cleansing, and data enrichment skills. You can produce data models and understand where to use different types of data models. You understand different tools and can compare different data models. You know how to reverse-engineer a data model from a live system. You understand industry-recognised data-modelling patterns and standards. (Relevant skill level: working)
- Data visualisation. You know how to use the most appropriate medium to visualise data to tell compelling and actionable stories relevant for business goals. You can present, communicate, and disseminate data appropriately and with high impact. (Relevant skill level: working)
- Logical and creative thinking skills. You know how to respond to problems in databases, data processes, data products and services as they occur. You can initiate actions, monitor services, and identify trends to resolve problems. You know how to determine the appropriate remedy and can help to implement it as well as preventative measures. (Relevant skill level: working)
- Project management skills. You know how to apply your knowledge and experience of project management methodologies, including tools and techniques. You know how to adopt those most appropriate for the environment. (Relevant skill level: working)
- Quality assurance, validation, and data linkage abilities. You can recognise and identify appropriate ways to collect, collate and prepare data. You can decide if data is accurate and fit for purpose. You know how to do your own data preparation and cleansing with limited guidance. (Relevant skill level: working)
- Statistical methods and data analysis skills. You know how and when to practically apply existing best-practice solutions. (Relevant skill level: working)
What the job involves
- Working as part of the internal IT department, in the Service Desk Team, you will provide data support in accordance with ITIL best practice to ensure accurate recording of all reported incidents, changes and service requests that affect IT data infrastructure, resulting in timely and cost effective resolutions within specified service level agreements
- You will draw insight from large amounts of structured data to understand behaviour and interactions both throughout the business and with our customers
- You will be a go-to expert on data resources and tools and promote data-driven decision-making throughout the business
- You will also provide an appropriate, but high level of technical data expertise in providing issue diagnosis and support at both 1st and 2nd line
- Providing data support under the supervision of the Data & Reporting Manager
- Performing analyses on data application functionality and suggesting improvements
- Ensuring effective front end and back end functionality of data applications
- Consulting with the software development teams, NCC Group employees, and clients to improve data performance
- Establishing the root causes of application errors and escalating serious concerns to the Application & Data Lead
- Keeping record of configuration changes and scheduling data updates
- Documenting processes and monitoring application performance metrics
- Providing front end support to NCC Group employees
- A data analyst collects, organises and studies data to provide business insight
- Apply tools and techniques for data analysis and data visualisation (including the use of business information tools)
- Identify, collect, and migrate data to and from a range of systems
- Manage, clean, abstract, and aggregate data alongside a range of analytical studies on that data
- Manipulate and link different data sets
- Summarise and present data and conclusions in the most appropriate format for users
Application process
- We review every application received and will get in touch if your skills and experience match what we’re looking for
- If you don’t hear back from us within 10 days please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles
Otta's take
Xav Kearney
CTO of Otta
NCC Group is a global cyber and software resilience businesses that assesses, develops and manages cyber threats. The company operates across multiple sectors, geographies and technologies but with the universal mission of communicating the best ways to keep businesses, software and personal data safe.
As we become more entrenched in the digital age, businesses are more vulnerable to cyber-related risk, and this is where NCC Group comes in. Its services work to make the Internet safer and to change the way that organisations think about cyber security. It continues to build momentum as our society becomes increasingly connected but more uncertain.
NCC Group brought on Mike Maddison as CEO in 2022, who previously ushered in tech success at EY Group. However, 2023 saw NCC fall in line with the many other financially strained tech companies in light of changing market dynamics and undertake several rounds of layoffs. Regardless, it is still performing robustly and attracting investors such as Kelso group.
Insights
Few candidates hear
back within 2 weeks
-4% employee growth in 12 months
Company
Company values
- We work together - No matter how brilliant an individual might be, they are no match for a team. Our best and most impactful work has always resulted from collaboration. We act in the best interests of the whole Group, and we never miss an opportunity to help – each other and our customers
- We are brilliantly creative - We like to win. We are brilliantly creative – not pointlessly or stupidly or obstructively creative. We like to and are good at solving hard problems. We work hard, however in our world, success doesn’t just come from hard work – it’s from looking at things differently and never being satisfied with the way things are
- We embrace difference - The ability to think in a different way (to, for example, how systems were intended to be used) is what leads to much cyber vulnerability and is the cornerstone of the security testing and risk work we do.
- We take responsibility - We take responsibility to get things done in the right way. We care about the impact our actions have on others and consider and involve relevant stakeholders. Taking pride in our work is driven by the personal understanding we have of what is expected, and we’re never afraid to ask for help when we need it
Company HQ
Spinningfields, Manchester, UK
Founders
Mike Maddison
(CEO, not founder)Former head of EY’s cyber security, privacy, and trusted technology practice for EMEA. Previously led PwC’s Risk Services practice across the Middle East and before that was head of Deloitte’s cyber security consultancy in EMEA.
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