Web Copywriter, Moveworks

$100-155k

+ Equity

Adobe Experience Manager
Asana
Mid level
San Francisco Bay Area

1-2 days a week in office (Mountain View, CA)

Moveworks

Enterprise-built conversational AI platform

Be an early applicant

Moveworks

Enterprise-built conversational AI platform

501-1000 employees

B2BArtificial IntelligenceEnterpriseCommunicationAutomation

Be an early applicant

$100-155k

+ Equity

Adobe Experience Manager
Asana
Mid level
San Francisco Bay Area

1-2 days a week in office (Mountain View, CA)

501-1000 employees

B2BArtificial IntelligenceEnterpriseCommunicationAutomation

Company mission

To make getting instant help at work effortless for employees.

Role

Who you are

  • 3+ years of experience in web content creation with a proven track record of high-volume output, ideally within B2B technology or SaaS industries, targeting an enterprise audience
  • Strong ability to craft engaging and persuasive web copy, simplifying complex concepts to capture and hold audience interest
  • Demonstrated proficiency in producing polished, high-quality content with meticulous attention to detail, adhering to deadlines and brand guidelines
  • Proven track record of managing large volumes of web content efficiently, including landing pages, homepage copy, and product descriptions
  • Excellent team player with a history of effective collaboration across various departments and levels of seniority to align content with broader strategies
  • Highly organized with the capability to juggle multiple tasks while consistently delivering high-quality web content

Desirable

  • Previous experience working in high-tech startups or mid-sized SaaS companies
  • Familiarity with emerging web content trends and technologies
  • Experience with Adobe Experience Manager (AEM) for web production and Asana for project management

What the job involves

  • As a Web Copywriter at Moveworks, you’ll be instrumental in crafting high-quality, strategic web content that highlights how our AI is transforming employee support
  • Our AI solutions are redefining how companies assist their employees, empowering them to stay productive wherever they’re working and whenever they need help
  • With recent advancements in AI technologies like ChatGPT and other LLMs accelerating our roadmap, your role will be crucial in scaling our communication and conveying the value of our products digitally
  • In this role, you will manage multiple web content initiatives, ensuring that all content is up to date, aligns with our brand strategy, and resonates with our audience
  • Developing engaging and persuasive web content that enhances our online presence and aligns with brand strategy
  • Refining and improving existing web content to boost clarity, impact, and SEO performance
  • Ensuring all web content adheres to established product messaging frameworks and style guides, maintaining consistency with our brand voice
  • Working closely with design, product, and other cross-functional teams to create cohesive and visually appealing web content that supports our strategic objectives
  • In an era where AI is often misunderstood, your expertise in web content will be crucial in demystifying complex topics and delivering clear, compelling information that helps our audience make informed decisions
  • Your role will ensure that our web content not only engages visitors but also reflects our commitment to quality and strategic impact
  • Craft persuasive web copy across formats such as landing pages, homepage copy, product descriptions, and service pages, designed to engage visitors and drive conversions.Manage the entire content creation process, from ideation to publication, ensuring each piece is polished, compelling, and adheres to brand guidelines
  • Rigorously apply product messaging frameworks and style guides to ensure a unified brand voice and uphold high-quality standards across all web content
  • Work closely with Demand Generation, Sales, Product Marketing, Field Marketing, and Web teams to create content that supports and enhances integrated marketing strategies and product launches
  • .Continuously evaluate and refine web content to ensure it resonates with target audiences, improves user experience, and aligns with our brand’s evolving voice
  • Actively use constructive feedback to refine content strategies and execution, driving ongoing improvement
  • Write copy that not only converts but also considers user experience, readability, and persona journeys, using evocative language and careful word choice
  • Maintain consistency between digital entities and elevate product terminology to align with our brand voice
  • Utilize information architecture research to guide content decisions and evolve Moveworks’ digital tone and voice

Our take

Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.

In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.

Competitors such as Electric offer similar automated IT support services, but Moveworks has invested heavily into creating an AI system that is conversational and easy to use. Automated solutions with machine learning capabilities can also identify cost-saving opportunities. When unused software licenses are estimated to cost companies billions of dollars a year, there is money to be made by identifying and removing these avoidable costs through AI.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

97% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Jun 2021

$200m

SERIES C

Nov 2019

$75m

SERIES B

Total funding: $305m

Company benefits

  • Fully paid medical, dental, and vision coverage with no premiums
  • Fully paid short-term disability, long-term disability, and life insurance
  • Free daily meals
  • Unlimited PTO
  • Unlimited paid sick days
  • 16 weeks of 100% paid parental leave
  • Medical, family care, and military leave
  • Competitive salary — we’re one of the best-paying companies in the Bay Area
  • 401(k) with matching
  • Equity and stock options
  • Commuter and parking benefits

Company HQ

Mountain View, CA

Leadership

After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.

Vaibhav started their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.

Varun Singh

(President)

Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.

Jiang Chen

(CTO of AI)

Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.

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