Revenue Operations Manager, Trustpilot
$134-148k
Consumer review website
Job no longer available
Consumer review website
501-1000 employees
Job no longer available
$134-148k
501-1000 employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- Trustpilot is seeking a collaborative and technical Revenue Operations Manager to deliver the essential day-to-day tasks of the US operations teams
- We are looking for an enthusiastic, hardworking, and resourceful person who will work closely with our regional marketing, sales, partnerships, and customer success departments and our Global Operations team to build a solid operational infrastructure to scale a rapidly growing team
- You understand and thrive working in a Commercial environment
- Enjoy working collaboratively with various departments across the organization
- Minimum of 3-4 years experience in a sales operations or revenue operations role
- Organized and can handle working on multiple projects at once
- Business mindset, an enthusiasm for working with data, and advanced Excel or Google skills
- Previous experience working within Salesforce is required, Looker is desirable
- Detail-oriented
- An enthusiasm for building and maintaining deep relationships
- Able to present and implement your ideas to get better solutions
- An ability to prioritize workload and meet targets set by others while collaborating with departments ensuring priorities are moved forward
- An attitude defined by taking personal responsibility to meet commitments and actively seeking additional responsibility
- An ability to work cross-functionally and influence choices with senior-level audiences
- A team player & a good communicator
- Have experience with internal and external stakeholder management
What the job involves
- You will be responsible for collaborating with the team on implementing key initiatives and implementing day-to-day operations of the commercial organization while uncovering opportunities for positive change within Trustpilot
- The Revenue Operations Team is Trustpilot’s engine room, engaging with nearly every department within the company to ensure the most effective and efficient processes
- He department currently consists of over 25 employees across our Copenhagen, London, and New York City offices. You will be reporting to the Head of Revenue Operations based out of the New York office
- Partner with the Marketing, New Business, Customer Success, and Global Operations departments to deliver new and improved processes and aid in the building of future commercial support infrastructure
- Implement key weekly, monthly, and quarterly operational processes & deliverables such as, but not limited to, renewal reporting, trailing conversion rate, time to conversation, forecasting, pipeline management, and marketing performance funnels
- Supporting Marketing and Commercial team management with daily requests, and approvals, and assisting with processing quotes
- Create and own robust reports and dashboards that measure and track company KPIs and sales metrics such as retention and integration
- Assist with the maintenance of data accuracy within Salesforce and support the governance of the teams about the timeliness and accuracy of data inputs
- Ad-hoc requests and projects to support Senior Commercial stakeholders
Our take
Fuelled by the rise of the consumer voice, Trustpilot started out from the vision that a brand's future is trust and transparency powered.
Since launching, Trustpilot has over 167 million reviews across the 714,000+ websites on its platform, with new reviews being added every single second. The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. The company is entering a new period of growth as it navigates a renewed strategic direction, fuelled by a successful IPO in 2021.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
41% female employees
1% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$6.9m
LATE VC
Total funding: $178.8m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company values
- Always With Integrity - We do the right thing, even when nobody’s watching
- Open To All - Everyone is embraced and included for who they are, and what they bring
- Collaborative - We work best when we work together
- Positively Human - We are genuine people that create the Trustpilot family
Company HQ
København K, København
Articles
Leadership
Peter H. Mühlmann
(CEO)Started the company when his parents started shopping online. At the time, they were studying at Aarhus University
Salary benchmarks
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