Marketing Operations Manager, Restaurant365
$110-130k
+ Equity Option Grant
Travel 25%
Cloud-based all-inclusive back office solution for restaurants
Open for applications
Cloud-based all-inclusive back office solution for restaurants
1001+ employees
Open for applications
$110-130k
+ Equity Option Grant
Travel 25%
1001+ employees
Company mission
To alleviate the significant burdens placed on restaurant operators.
Role
Who you are
- 3+ years of experience in Marketing Operations (or similar Operations role), with a strong focus on supporting SDR teams
- Proven experience with marketing and sales technology, including Salesforce, Marketo, and other analytics tools
- Experience in a B2B environment, preferably within the software industry
- Strong understanding of the alignment between marketing and sales processes
- Exceptional project management skills with a track record of delivering complex projects on time and within scope
- Excellent problem-solving skills with the ability to identify and address operational inefficiencies
- Proficient in data analysis and reporting, with the ability to translate insights into actionable strategies
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams
- Travel 25%
What the job involves
- We're on the hunt for a Marketing Operations Manager who brings both energy and expertise to our team
- In this role, you'll be the go-to support for our Sales Development Reps (SDR) and the mastermind behind our marketing tech stack and processes
- This person will report to the Senior Manager of Marketing Operations under the Revenue Operations team
- If you're a strategic thinker who knows how to align sales and marketing, has hands-on experience with the latest tools, and loves diving into the details, we are looking for you!
- Cross-Functional Collaboration: Strategic Alignment - Collaborate with Sales, Marketing, and other departments to align on goals, strategies, and execution, ensuring everyone is working toward shared objectives; Liaison and Communication -Serve as the bridge between Marketing and Sales, fostering seamless communication and teamwork, and ensuring both teams stay aligned and efficient
- Marketing Technology Management - Technology Administration: Oversee the marketing technology stack (including Salesforce, Marketo, Marketo Measure Attribution, Drift Chat and Email, Salesloft, Ambition, etc.) as well as the evaluation, implementation, and optimization of tools that support Marketing and SDR efforts; Technology Implementation: Ensure that all systems are properly integrated, with accurate and consistent data flow across platforms
- SDR Team Support: Optimize Lead Flow- Streamline lead capture, qualification, and routing for the SDR team; Improve Data Quality - Ensure accurate and actionable lead data is passed from marketing to sales; Seamless Handoffs - Develop clear protocols for smooth transitions between marketing and sales; Enhance Processes - Create efficient lead scoring, routing, and tracking systems to boost SDR effectiveness
- Project Management: Timeline Development - Develop and manage detailed project timelines, outlining all tasks and milestones; Task Assignment - Ensure all tasks are completed on schedule by assigning responsibilities and setting deadlines; Project Progress Monitoring - Monitor project progress regularly, identifying any delays or issues; Cross-Functional Alignment - Coordinate cross-functional teams and manage resources effectively to achieve project goals
- Process Optimization: Process Gaps Identification - Identify opportunities for process enhancements by analyzing current workflows and gathering feedback from team members; Share Best Practice - Implement best practices to improve efficiency and effectiveness in marketing operations; Documentation - Document all processes thoroughly to ensure clarity and consistency
- Other duties as assigned
Our take
Restaurant management can be rather outdated, often relying on spreadsheets and physical receipts. Restaurant365 develops all-in-one management software solutions for the restaurant industry, encompassing accounting, analytics, staff, and inventory management within its toolkit.
Restaurant365’s customer base isn’t just restaurants though, it’s software attracts accounting firms that work with restaurants as well as small eateries and large franchises. It’s expansive customer base is reflected in the amount of funding that it has received since its founding in 2011, now making it a verified Unicorn.
Restaurant365’s most recent round of funding came in 2023, and its $135 million will be invested into further enhancing its product. The company's success is unprecedented, as most would bet that restaurant industries post-pandemic would struggle to get back on their feet. Restaurant365 defied expectations though, and actually turned out to be the company that COVID-hit restaurants turned to keep their heads above the water. This goes some way to explain the success of Restaurant365, which is a proven aid for the ailing dining industry.
Kirsty
Company Specialist
Insights
Company
Funding (last 2 of 5 rounds)
May 2024
$175m
GROWTH EQUITY VC
May 2023
$135m
LATE VC
Total funding: $437.5m
Company benefits
- Ability to work remote or hybrid
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
Company values
- Love Good Food
- Share Positive Vibes
- Solve Problems, Together
- Relentlessly Seek Greatness
Company HQ
East Irvine, Irvine, CA
Articles
Leadership
Tony Smith
(CEO)Previously on the Board of Directors at Dynamic Methods. Before that, they were a Director of Services there.
Morgan Harris
(Chief Customer Advocate)Previously Partner and Co-Founder at Dynamic Methods, Account Executive/Senior Consultant at Foreshock and Auditor at PriceWaterhouseCoopers.
John Moody
(Chief Strategist & Boardmember)Previously CRM Managing Partner and Board Member at Dynamic Methods.
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